Job Title

This job was posted by : For moreinformation, please see: OVERVIEW:The Peer Support Coordinator provides program oversite of staff who areresponsible for working with consumers focused on mental healthrecovery. The coordinator is responsible for the hiring and supervisionof peer support staff including handling employee and consumercomplaints/concerns, assigning work schedules, reviewing treatmentdocumentation and providing regular supervision for staff. TheCoordinator collaborates with other internal and external providers forservice coordination and participates in the agencys multidisciplinaryteam meetings staffing high risk consumers.ESSENTIAL POSITION RESPONSIBILITIES:- Provides assistance and support to employees toward maximizing their performance and job expectations including productivity and progress note completion.- Handles personnel matters effectively and consistently with existing policies, including: interviewing, hiring, counseling, terminating, and completing annual evaluations for employees. Provides appropriate documentation.- Provides appropriate level of supervision to peer support employees, including peer support, peer mentors and peer warmline staff, assures program staff is supported and trained in accordance with KDADS peer support requirements and agency policies.- Tracks and monitors required KDADS training and documentation for staff to become Certified Peer Specialists and Certified Peer Mentors.- Ensure all peer staff stay compliant with mandated required trainings relevant to their specific job role.- Approves times sheets, time off requests, mileage reports, and expenses reports in accordance with MHA policy. Monitors program expenditures and reviews program budget monthly with Director.- Provides problem-solving and crisis support to ensure the safety of staff and consumers, and continuity of care is provided.- Coordinates with community providers, treatment team members, and consumers to discuss concerns/progress, including coordinating additional services if needed. Collaborates to ensure smooth transition to more appropriate services when needed.- Completes and files accurate and timely reports as directed by and/or in conjunction with the Director.- Meets with Multidisciplinary Team on a regular basis and participates with other staff to assure successful delivery of services and agency-wide collaboration.OTHER POSITION REQUIREMENTS:- Maintains acceptable overall attendance record, to include department staff meetings, agency meetings, and trainings as required. Ensures appropriate notification to supervisor for absences and ensures that work is covered. Flexible in work schedule when needed.- Exhibits appropriate level of technical knowledge for the position.- Produces quantity of work necessary to meet job requirements.- Works well with a team, keeps others informed of information needed. Treats others with respect, maintaining a spirit of cooperation.- Maintains effective and professional verbal and written interactions with peers, customers, supervisors, and other staff. Uses diplomacy and tact in dealing with difficult situations or people. Demonstrates effective listening skills. Is receptive to constructive feedback.- Demonstrates the ability and willingness to handle new assignments, changes in procedures and business requirements. Identifies what needs to be done and takes appropriate action.- Completes assigned work, meets deadlines without reminders/follow-up from supervisor or others.- Performs work conscientiously with a high degree of accuracy.- Meets goals and objectives as mutually agreed upon during last perf rmance review (if applicable).All the above duties and responsibilities are considered essential jobfunctions subject to reasonable accommodation. All job requirementslisted indicate the minimum level of knowledge, skills and/or abilitydeemed necessary to perform the job proficiently. This job descriptionis not to be construed as a detailed statement of duties,responsibilities or requirements. Employees may be required to performany other job-related instructions as requested by their supervisors,subject to reasonable accommodation.EEO race, color, religion, sex, parental status, national origin, age,disability, genetic information, political affiliation, militaryservice, or other non-merit based factors.