Job Title

At Elements Massage Plymouth, we value our people, and work-life balance is key. We listen to and invest in our team members. Our philosophy is to communicate effectively, encourage collaboration, and provide the proper resources for everyone to excel. Job OverviewDual-role position: 1-2 days per week as Esthetician, 2-4 days per week at the Front Desk in a Customer Service & Sales role (Based on studio & employee needs)Seeking a motivated, customer-focused professional to provide esthetic services and deliver outstanding customer service and sales supportCompensation & BenefitsFront Desk: $17+ per hour Aesthetics: $50-$60 per 1-hr Facial (includes gratuity)Retail Sales Commission AND Monthly BonusesPaid time offHoliday payComplimentary monthly massage or skincare service at the studioHealth insuranceDental and Vision insuranceRetirement savings with employer matching (401(k) or SIMPLE IRA)Key ResponsibilitiesPerform facials and skincare treatments following industry standardsConfidently recommend skincare products, ensuring clients understand benefits and contraindicationsFollow the established sales process to promote and sell the monthly Elements Wellness ProgramBuild strong customer loyalty through informed listening and effective communication with new, established, and prospective clientsTransform client feedback and criticism into opportunities for exceptional customer serviceQualificationsCompletion of an Esthetics/Aesthetics educational program and a valid license to provide facial services in your state or municipality (or in the process of obtaining a license)Passion for skincare and commitment to delivering excellent client carePrevious experience providing facials in a spa environment is a plus, but not requiredCustomer service experience in a spa-like environment, demonstrating attention to detail, hospitality, and excellent executionFamiliarity with modern office tools; proficiency in scheduling and payment processing systemsFlexibility to create a positive work environment for employees and exceptional experiences for clients