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Job Title


PROGRAM ADMINISTRATOR


Company : City of New York


Location : New York City, NY


Created : 2026-04-04


Job Type : Full Time


Job Description

Job Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121). The Department of Homeless Services (DHS) comprises 2,000 employees and with an annual operating budget of over $1 billion is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, DHS works to prevent homelessness before it occurs, reduces street homelessness, and assists New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for the management of over 200 facilities, which mainly are individual, and family shelters are used as overnight residences for over 38,000 adults and children. DHSu2019s portfolio covers approximately 4M square feet. The Division of Shelter Operations oversees the day-to-day operations of the agencyu2019s Single Adult, Adult Families and Families with Children shelter systems, both directly run and contracted providers. The work done in this Division centers on the re-housing of all shelter populations and the implementation of programming/shelter initiatives. This Division is responsible for making sure that services to the Cityu2019s most vulnerable population are delivered 24 hours a day, seven days a week, 365 days a year and throughout the five boroughs. The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-III to function as a Program Administrator who will: - Be responsible for the administration of directly operated and/or contracted facilities and will ensure the provision of services in a safe and well-maintained environment. - Ensure compliance with applicable mandates, agency standards and regulatory requirements governing the right to shelter and shelter conditions. - Respond to critical incidents and other significant events affecting clientsu2019 health and/or safety. - Conduct routine site visits. - Oversee programming activities and the provision of social services to ensure optimal service delivery. - Review and conduct various analyses to measure programsu2019 performance and placements as it relates to goals, targets, and outcomes. - Identify needs and make recommendations for improvement. - Provide directions to enhance communication between the agency and providers. - Confer with staff as needed regarding programmatic and personnel issues. - Manage the shelter contracting process to ensure compliance with applicable terms and conditions and follow agency policies and procedures. - Evaluate Requests for Proposals (RFPs), participate in contract negotiations, prepare contract related reports and participate in the planning of policies, procedures, and programs. - Liaise and interface with local Community Boards to promote and maintain cooperative relationships in the community. - Required to work on special initiatives, as needed; based on 24/7 coverage. Work Location: 33 Beaver Street, New York, NY 10004. Hours/Schedule: Mon-Friday 8:00 am u2013 4pm Based on 24/7 coverage. ADMINISTRATIVE DIRECTOR OF SOC - 10056 Qualifications 1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or 2. Education and/or experience equivalent to