Job Title

About the BrandA childrens line founded by illustrator Kelli Larson and inspired by her own little ones. Rylee + Cru merges art and imagination, offering unique clothing for the modern child and mom.Family and community are the heart of everything at Rylee + Cru and our desire is to build brands that meet you and your children at every moment in life - both big and small. Whether that's the tender moment of coming home from the hospital wearing Quincy Mae, learning to ride a bicycle wearing Play, braving the first day of school in a Rylee + Cru outfit or celebrating a wedding wearing Noralee, we want to walk with your family through it all.And as we continue to grow, we hope you'll grow with us. Thank you for being part of our family.About the RoleWe are seeking a passionate and driven Sales Supervisor for our boutique on Madison Avenue in NYC Metro. As a key leader in our team, you will play a pivotal role in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. Your leadership will inspire your team to create memorable and elevated in-store experiences, reflecting the prestige and excellence of the brand.As a Sales Supervisor, you will work closely with the Store Leader/General Manager to implement strategic initiatives designed to boost team performance, increase revenue, and uphold exceptional guest service standards. In this leadership role, you will not only guide and motivate your team but also oversee key operational functions such as inventory management, visual merchandising, and shipment processing, ensuring the smooth and efficient running of the store.With a one-team mindset, you will also contribute to market and brand initiatives such as promotional events, activations, and store openings. Youll leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations. As a hands-on leader, you will manage both the customer experience and support your teams growth, all while operating independently and effectively under pressure.Position QualificationsMust be 18 years of age or older.Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve both individual and organizational goals.Foundational experience in retail or customer-focused roles, with a proven track record of delivering exceptional guest experiences; experience in related categories is highly desirable.Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays.Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds to ensure operational excellence and an elevated customer experience.Hourly Pay Range: $22 to $25. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. Interpersonal skillsPeople Leadership: effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders.Customer-Centric & Hospitality-Driven: seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.Exceptional Communicator: Possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients.Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.Key Performance Indicators (KPIs)Sales-driven performance with a focus on achieving and exceeding both personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellenceExcel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), secret shopper results, and fostering lasting relationships.Demonstrate strong organizational and time-management skills, consistently completing tasks and meeting deadlines with efficiency and precision.About LEAPThe Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click