JOB REQUIREMENTS: At Nicolet National Bank, our culture is based on theprinciples of community banking, putting the needs of our customers atthe forefront of our decision-making. Our Core Values drive everythingwe do, and we are committed to serving our customers with excellence. Webelieve that every job in our organization is critical to our success,and we are dedicated to creating a work environment where our employeesfeel valued, respected, and supported. With locations in Wisconsin,Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to serviceour local communities and make a positive impact on the lives of ourcustomers. At Nicolet National Bank, we believe that our people are ourmost valuable asset, and we are committed to investing in their growthand development. The Universal Banker I plays a key role in driving newcustomers and business while expanding existing relationships forNicolet and your branch, serving as a trusted frontline advisor whoreflects Nicolet's culture, values, and commitment to an exceptionalcustomer experience. In this role, you provide efficient, accurateteller services; deliver strong customer service across all channels;educate customers on digital tools; and proactively identify financialneeds to recommend appropriate solutions. You also play a critical rolein referring customers to Personal Bankers and lending specialists fordeposit accounts, consumer loans, home equity loans, and credit cards.You help sustain branch performance through relationshipbuilding,needsbased referrals, operational accuracy, and compliance excellence.As a Universal Banker I, you will: Customer Experience & RelationshipBuilding: Provide welcoming and professional service across inperson,phone, and digital channels. Engage customers in needsbasedconversations to understand goals and introduce appropriate solutions.Deliver prompt assistance for routine servicing inquiries; escalate orrefer as needed. Build trust by following through on requests andensuring customers feel valued. Contribute to the achievement ofbusiness objectives by conducting internal and external sales calls andother business development activities. Teller Operations & CashManagement: Accurately process deposits, withdrawals, loan payments,transfers, cashier's checks, and other transactions. Maintain propercash handling, dualcontrol procedures, balancing routines, and vault/ATMsupport as assigned. Identify suspicious activity, followfraudprevention steps, and escalate... For full info follow applicationlink. An Equal Opportunity Employer. All qualified applicants willreceive consideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, national origin, orprotected veteran status and will not be discriminated against on thebasis of disability. If you have any questions or need assistance in theapplication process, please contact HR at APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/5BCEDBFCCD8644C3
Job Title
Universal Banker I