Job Title

The Enterprise Director, Ambulatory & Specialty Pharmacy Services provides leadership and direction to all ambulatory pharmacy services including retail, specialty, and ambulatory teams, in alignment with UVA Pharmacy Enterprise goals and objectives and UVA Health Strategic Plan. UVA Health ambulatory pharmacy network includes 9 retail pharmacies, a specialty & home delivery pharmacy, and robust ambulatory clinical and medication access services. The new leader will be responsible for operational and financial performance of the department, and all associated regulatory and compliance elements. AREAS OF EMPHASIS u2022 Cohesive leadership of all ambulatory pharmacy areas including retail, specialty, home delivery, central fulfillment operations, medication access, clinical practice, value-based care and population health pharmacy programs, etc. u2022 Strong understanding of programmatic, operational, regulatory, and financial principles of ambulatory pharmacy practice. u2022 Expert knowledge of the field, committed to pursuit of ongoing knowledge and best practice. u2022 Aligns to organizational and department goals and delivers results to accomplish those goals. u2022 Leads national recognition and practice sharing. u2022 Evaluates and determines optimal operating model for ambulatory practice areas; ensures appropriate resourcing, leadership, and support structures are in place. u2022 Promotes and leads advancement of all ambulatory practice areas, teams, and programs. u2022 Serves as senior leadership of the department, aligning with other enterprise directors on departmental leadership and vision; able to make decisions that are best for the department as a whole. u2022 Add value to UVA Health through additional duties as assigned. KEY RESPONSIBILITIES u2022 Provides effective leadership and oversight to the pharmacy enterprise. u2022 Responsibility for planning, coordinating, program evaluation, resource management, cost control, and quality improvement, for all activities within area of oversight. u2022 Advances quality and safety of pharmacy care provided with the goal of improving patient health outcomes. u2022 Models effective communication and collaboration skills / behaviors. u2022 Takes action to achieve measurable results. Anticipates needs and acts proactively. u2022 Supports innovation and organizational change to improve effectiveness by developing programs which address continuous quality improvement, systems enhancement, and organizational stewardship. u2022 Develops talent and coaches peers and others to develop their capabilities. u2022 Develops and achieves budgetary goals. Manages within approved budget and maintains fiscal accountability. u2022 Identifies growth opportunities within the pharmacy enterprise and implements plans efficiently. u2022 Holds staff accountable for meeting external and/or internal customer needs. u2022 Ensures compliance with federal, state and local regulatory and professional standards. u2022 Support UVA Healthu2019s mission and core values, inspiring others. PAGE 11 u2022 Establish and monitor departmental goals, performance standards, and policies. u2022 Develop and implement operating and capital budgets. u2022 Enhance customer service and achieve patient satisfaction targets. u2022 Identify opportunities for improvement, manage complexities, and ensure optimal outcomes. u2022 Lead quality improvement and track progresstoward goals. u2022 Explore and develop external and system partnershipsto meet business and strategic needs. u2022 Foster excellent internal and public relations, representing ambulatory pharmacy services. u2022 Collaborate with clinical and administrative leaders on strategic programs and growth. u2022 Develop plansto improve operational effectiveness and patient experience. u2022 Lead efforts to improve the ambulatory pharmacy servicesu2019 competitive strength, cost-efficiency, and care quality. u2022 Participate in the continuing development and execution of the pharmacy strategic plan that spans UVA Health. u2022 Identifies strategic opportunities for pharmacy practice and efficiency/effectiveness in patient care delivery in partnership with the Chief Pharmacy Officer and UVA leadership. MINIMUM REQUIREMENTS Education: Pharmacy degree (B.S. and/or Pharm.D.) from an ACPE accredited College of Pharmacy required. Masteru2019s degree required. Experience: 3 years of General Practice experience required. 5 years Management experience required. Specialized residency training in pharmacy administration will be considered toward required experience. Licensure: Commonwealth of Virginia State Board of Pharmacy License required. PHYSICAL DEMANDS This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs. Benefits + Comprehensive Benefits Package: Medical, Dental, and Vision Insurance + Paid Time Off, Long-term and Short-term Disability, Retirement Savings + Health Saving Plans, and Flexible Spending Accounts + Certification and education support + Generous Paid Time Off UVA Health ( is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report u201cBest Hospitalsu201d guide ( rates UVA Health University Medical Center as u201cHigh Performingu201d in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Childrenu2019s ( is named by 2023-2024 U.S. News & World Report ( as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond. _The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about_ UVAu2019s commitment to non-discrimination and equal opportunity employment ( _._