Job Title

Office Assistant — Commercial Property Management (Express Employment Professionals) Location: Naples, FLHours: Monday-Friday, 8:00 AM - 5:00 PMPay: $20.00/hrEmployment Type: Temporary to Permanent (Evaluation-Hire / Temp-to-Perm) Company OverviewExpress Employment Professionals is partnering with a high-end commercial property management firm in Naples, FL. This is a key administrative support role with a strong emphasis on customer service, organization, and office operations. The position supports the President of Property Management along with property managers and internal office staff. Core Responsibilities Answer and direct incoming phone calls with exceptional professionalism and customer service Greet and assist tenants, clients, vendors, and office visitors Open/close office daily (manage lights, equipment, and secure doors) Maintain cleanliness in common areas including kitchen, copy area, and main traffic spaces Unload dishwasher daily and support general kitchen upkeep Receive, sort, and distribute incoming mail Order office and building supplies as needed Prepare and issue maintenance work orders (internal and external) Assist with onboarding of new properties and tenant coordination Coordinate property setup and property transitions Maintain physical and electronic tenant, vendor, lease, and building files Create new files and update records as necessary Request and update tenant emergency contacts Place tenant collection calls and issue late/default notices when directed Coordinate vendor services, billing setup, COI updates, licenses, and W-9 records Set up or discontinue utility services when instructed Support vendor work coordination and property manager reporting Assist with annual meetings, agendas, and meeting minutes Print and distribute Aged Receivables and late fee reports Access and generate reporting through internal accounting software Provide administrative project support to internal staff as needed Required Skills Strong customer service and professional phone communication Organizational and time-management skills Administrative writing and correspondence abilities Problem-solving and critical thinking Deadline-driven project coordination Team collaboration and active listening Proficiency in Microsoft Word & Excel Ability to operate standard office equipment efficiently Key Traits Positive, adaptable, and solution-focused mindset Empathetic, courteous, and client-facing professionalism Detail-oriented with a high level of accuracy Ability to work independently (self-starter) while supporting a team Maintain confidentiality at all times Comfortable sitting for extended periods Ability to lift up to 50 lbs. (or more with assistance) and perform light physical office/kitchen tasks Qualifications Previous administrative or office support experience required Commercial property management, real estate, or tenant services experience is a plus Benefits Once Hired Permanent Medical Insurance