Job Title

Description Role Overview The Telecommunications Analyst II supports the Disconnect Coordination Team (DCT) and is responsible for the endu2011tou2011end execution and financial realization of approved telecom disconnect activities. This role focuses on submitting and managing disconnect orders through Tangoe TEM, tracking orders to completion, ensuring inventory and billing systems are accurately updated, and validating that cost savings are fully realized and reflected in enterprise reporting. The ideal candidate has strong experience with legacy telecommunications circuits, a deep understanding of telecom billing and inventory, and a disciplined, executionu2011focused approach to driving measurable cost reductions. Key Responsibilities + Execute approved telecom disconnect activities from initiation through completion + Submit and manage disconnect orders through Tangoe TEM + Track disconnect orders to completion and resolve issues that impact execution timelines + Ensure telecom inventory and billing systems are accurately updated following disconnects + Validate realized savings and confirm cost reductions are properly captured in reporting tools + Support accurate financial reporting by ensuring disconnect activity aligns with approved savings targets + Maintain consistent communication with stakeholders and provide regular status updates Detailed Responsibilities + Manage the full lifecycle of telecom disconnect orders, including submission, tracking, completion, and validation + Maintain accurate records within Tangoe TEM, inventory systems, and billing platforms + Reconcile disconnect activity against invoices and inventory to confirm billing cessation + Identify and resolve discrepancies related to disconnect execution or billing + Analyze data to confirm savings realization and support financial reporting + Document actions, outcomes, and issues in designated tracking and reporting tools + Coordinate timelines and execution activities to ensure approved actions are completed as planned Key Interactions This role works closely with both internal and external partners, including: + Internal site contacts and business stakeholders + Telecom Expense Management (TEM) supplier teams + Telecom carriers and service providers + Sourcing, digital, and operational support teams Clear, professional communication and regular coordination across stakeholders are essential to ensure alignment, meet deadlines, and drive successful outcomes. Requirements Required Qualifications + Minimum 5 years of experience in telecommunications analysis, disconnect coordination, or a comparable telecom role + Handsu2011on experience with legacy telecommunications services, including: + Analog dial tone + Legacy data circuits + Strong understanding of telecom billing, invoicing, and inventory management + Experience managing disconnect orders and tracking completion through a TEM platform (Tangoe preferred) + Proven ability to analyze data and validate realization of cost savings Preferred Skills & Attributes + Selfu2011motivated with a proactive, detailu2011oriented approach + Strong analytical and problemu2011solving skills + Ability to manage multiple disconnect activities simultaneously + Excellent written and verbal communication skills + Comfortable working in a projectu2011based, executionu2011driven environment Disqualifiers + Fewer than 5 years of relevant telecommunications experience + Lack of working knowledge of legacy voice or network circuits Technology Doesn't Change the World, People Do.u00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.