Job Title

At Accendra Health, we understand that healthcare is complex, and weu2019re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If youu2019re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Lifeu2122. The anticipated salary range for this position is $17.00 - $20.00 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location. Branch Coordinator About the Role If you believe healthcare should feel human, this role puts you right at the center of that mission. Our Branch Coordinators are often the first and most consistent point of contact for patients and their caregivers. Whether in person or over the phone, you deliver thoughtful, responsive service during moments that truly matter. Why This Branch Coordinator Role Is Different In this role, you take ownership of the full experience, helping coordinate timely equipment delivery, navigating insurance coverage, and ensuring each patient feels supported every step of the way. This isnu2019t just about managing logistics. Itu2019s about making sure someoneu2019s recovery journey is smoother because you were there to guide it. Key Highlights + Stable schedule with flexibility + Career growth opportunities + Supportive leadership Schedule + Mondayu2013Friday, 8:30 AMu20135:00 PM Salary Range + $17.00 - $20.00 per hour. + Pay varies based on experience, skills, and location What Youu2019ll Do + Serve as the first point of contact for patients arriving at the branch, creating a welcoming and supportive experience + Answer inbound calls, provide clear information, and resolve common questions or concerns + Partner with the branch team to identify solutions and coordinate timely equipment delivery to meet patient needs + Work closely with the sales team, referral sources, and patients to collect required documentation, secure health plan authorizations, and ensure compliance with insurance guidelines + Review new and existing patient accounts to help maximize health plan benefits and accelerate access to needed equipment and care + Proactively follow up with patients to confirm satisfaction and address any outstanding needs + Test equipment functionality as needed to ensure quality and readiness + Contribute to overall branch success by supporting additional responsibilities as assigned Required + High school diploma or equivalent + At least one-year of related work experience + English reading, writing, and speaking skills Top Attributes for Success: + Willingness to learn + Dependability + Adaptability + Strong customer service and bedside manner + Intermediate computer skills + Time management + Effective communication in person, on the phone, and electronically Why Youu2019ll Love Working Here + You make a meaningful impact on patients' lives + Supportive team environment + Transparent and handsu2011on leadership + Predictable schedule with some flexibility + Training and development opportunities + Independent work with strong team support Education and/or Experience + At least two yearsu2019 experience in an office environment, healthcare setting or call center + Experience utilizing multi-line phone-system. Physical Demands The role requires frequent use of the hands to write, type, handle documents, and operate computers, phones, and handheld devices. Employees must regularly read documents clearly and write neatly and accurately while engaging in constant talking and hearing. The position involves varied physical movements, including sitting, standing, walking, reaching, kneeling, stooping, and crouching. It also requires both close and distance vision. Occasionally, the employee may need to stand, lift, push, or pull items weighing between 10 and 40 pounds. Work Environment + Work is performed in an office setting with exposure to moderate noise and indoor fluorescent lighting. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Teammate Benefits As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are u2014 through all of lifeu2019s stages. Weu2019ve got you and your family covered with benefits that support your health, finances, and overall wellness. Our benefits program includes: + Medical, dental, and vision care coverage + Paid time off plan + 401(k) Plan + Flexible Spending Accounts + Basic life insurance + Short-and long-term disability coverage + Accident insurance + Teammate Assistance Program + Paid parental leave + Domestic partner benefits + Mental, physical, and financial well-being programs If you feel this opportunity could be the next step in your career, we encourage you to apply. Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. _Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means._ Owens & Minor and Accendra Health are now two separate companies. For a limited time, this career site will provide job opportunities for both organizations. Each job description includes the respective company designation, or you can use the company filter tool at the top of the page to sort the listings. Please ensure you confirm which company you are applying to. We are excited to have you here, and thank you for your interest in Owens & Minor and Accendra Health. Owens & Minor ( Accendra Health