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Job Title


Instructional Designer - Remote


Company : MSCCN


Location : Seattle, WA


Created : 2026-04-04


Job Type : Full Time


Job Description

Who We AreJoin a team that puts its People First As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit We DoDesign, develop and implement learning solutions and curriculum materials for instructor led, self-paced training, mobile learning, video and audio-based training as assigned.What You'll Do:Build commercial quality learning content using industry accepted instructional design processes (ADDIE, ARCS, SAM, Bloom's etc.).Perform needs/job analysis and effectively communicate development requirements to all levels within the organization.Gather information and compile/analyze data to determine the most appropriate and effective learning methods for diverse work groups.Work with subject matter experts, stakeholder, business sponsors and students to ensure learning objectives are met.Present complex information using instructionally effective methods.Analyze/assess training effectiveness and recommend adjustments.Track employee performance and measure training outcomes.May recommend training methods.May participate in system administration and course maintenance, such as Learning Management System (LMS)What You'll Bring:Bachelor's degree or equivalent combination of education and experience4-7 years of experience designing training for adult audiences in a professional environmentInformation Mapping/DocuTools Certification preferred.Training project management skills with an emphasis on needs analysis, scope, time estimations and executionDemonstrated critical thinking to review and analyze dataProficient in graphic/user interface/interactive designExperience with applications such as:Adobe Creative Suite (PhotoShop, Illustrator, Bridge, Premiere, InDesign, AfterEffects, etc.)Articulate 360 (Storyline 360, Rise, Studio 360, Replay, etc.)SnagitCamtasiaMicrosoft Office ApplicationsOnline graphic design applications, such as Venngage, Canva, etc.HTML, ActionSript or application/gaming designStrong written and verbal communication skillsStrong interpersonal skillsSelf-motivated; self-starterAbility to manage multiple tasks and respond quickly to emergent problemsInstructional design certificate from an industry recognized organization (ATD, Learning Guild, Langevin, etc.) preferredPay Range: $64,300.00 - $85,700.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and t