Job Title

Job Description Weu2019re seeking a polished, friendly professional to run our reception desk: answer/transfer calls (Yealink VOIP), greet visitors, and log/distribute FedEx/UPS/USPS mail. Light data entry and basic Microsoft 365 (Word/Excel/Outlook) tasks as assigned. Training provided. Ideal candidates bring strong phone etiquette, attention to detail, and a customeru2011first mindset. Prior reception or VOIP experience is a plus, but not required. Onu2011site role. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements Prior reception/frontu2011desk or administrative experience Professional presence with a warm, welcoming demeanor; polished verbal communication and phone etiquette Customer service mindsetu2014confident greeting visitors and making a strong first impression Proficiency with Microsoft 365 (Outlook, Word, Excel) for email, basic documents, and simple tracking Detail orientation & reliabilityu2014accurate logging of packages/mail and consistent followu2011through; familiarity with basic mail/courier workflows (FedEx/UPS/USPS logs and distribution) Comfort at a front desk: answering, screening, and transferring calls to the proper person/department Willingness to learn; able to complete structured training and follow standard operating procedures Discretion with visitor information, mail, and internal communications Experience with multiu2011line VOIP phones (Yealink experience a plus)