Job Title

PERMIT TECHNICIAN (Electrical Inspections) Print ( Apply ufeff PERMIT TECHNICIAN (Electrical Inspections) Salary $1,758.40 - $1,812.80 Biweekly Location Houston, TX 77002 Job Type Full Time Job Number 38474 Department Houston Public Works Opening Date 03/23/2026 Closing Date 4/5/2026 11:59 PM Central + Description + Benefits + Questions POSITION OVERVIEW Accepting Applications from: Houston Permitting Center employees only Service Line/Section : Houston Permitting Center/Electrical Inspections Reporting Location : 1002 Washington Avenue Workdays & Hours : Monday u2013 Friday, 8:00 am u2013 5:00 pm Subject to change DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS Assists wail-in and telephone customers with information on permit applications, inspection requests, Information on changes and licensing and registration in a courteous manner. May function as a shift leader of customer service representatives. Answers all incoming calls to the section and provides information on permits or inspections in a timely and courteous manner or transfers to the appropriate party. Receives and records inspection request when IVR is down. Ensures timely retrieval of writing Q-Flow/Live Chat customers in English and /or Spanish. Updates ILMS (Integrated land Management System), inspection requests, results, inspector comments, permitting fees, license and registration fees. May balance daily sales of permits, receipts or licensing fees. Maintain all files and section records such as insurance, registration, correspondences and office updates. Perform other duties as assigned. Assist customers on live chat. WORKING CONDITIONS The position is physically comfortable with occasional periods of stooping, bending and/or light lifting of materials of up to 10 pounds, the individual has discretion about walking, standing, etc. There are no major sources of discomfort; i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. This is a Houston Public Works Emergency Management position at the Tier III Level. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a high school diploma or a GED. EXPERIENCE REQUIREMENTS Two years of experience as a Permit Technician Aide or in customer service are required. An Associate degree may be substituted for the experience requirement. LICENSE REQUIREMENTS None PREFERENCES Preference may be given to applicants with proficiency in the following systems: Q-Flow and ILMS (Integrated Land Management System). Preference will also be given to applicants who are bilingual in Spanish. Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED: None However, the department may administer a skills assessment evaluation. SAFETY IMPACT POSITION: No If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. Pay Grade 15 APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: To view your detailed application status, please log-in to your online profile by visiting: or call 832-393-6015. If you need special services or accommodations, call 832-393-6015. (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required. EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: + Medical + Dental + Vision + Wellness + Supplemental Insurance + Life insurance + Long-term disability + Retirement pension + 457 deferred compensation plan + Employee Assistance Program + 10 days of vacation each year + 13 city holidays, plus one floating holiday + Compensable Sick Leave + Personal Leave + Flexible schedules + Hybrid-Telework for eligible positions + Professional development opportunities + Transportation/parking plan + Section 125 pretax deductions + Dependent Care Reimbursement Plan + Paid Prenatal, Parental and Infant Wellness Leaves + Healthcare Flexible Spending Account For plan details, visit 01 Please select your highest level of education. + Less than a High School diploma/GED + High School diploma/GED + Associate degree + Bachelor's degree or higher 02 How many years of experience do you have as a Permit Tech Aide or in customer service? + Less than 2 years + 2 years, but less than 4 years + 4 years, but less than 6 years + 6 years, but less than 8 years + 8 years or more + No experience 03 Are you currently a Houston Permitting Center employee in Houston Public Works? + Yes + No 04 Select the amount of experience you have working with the Integrated Land Management System (ILMS). + Less than 1 year + 1 year, but less than 2 years + 2 years, but less than 3 years + 3 years, but less than 4 years + 4 years or more 05 What is your proficiency in MS Excel? + No experience + Basic Microsoft Excel: Open files and use page setup, enter, correct, and save data, use the menu commands, format cells, rows, and columns, understand navigation and movement techniques, use simple arithmetic functions in the formulas, access help, modify a database and insert data from another application, print worksheets and workbooks. + Intermediate Microsoft Excel: Create, modify, and format charts, use graphic objects to enhance worksheets and charts, filter data and manage a filtered list, perform multiple level sorting, use sorting options, and design considerations, use mathematical, logical, statistical, and financial functions, group and dissociate data and perform interactive analysis, create and modify some Macro commands. + Advance Microsoft Excel: Customize the work area, use advanced functions (Names, VLOOKUP, IF, IS), work with Pivot Tables, use spreadsheet Web components, manage Macro commands: concepts, planning, operations, execution, modification, interruption, use personalized toolbars, perform some programming in VBA. 06 What is your proficiency in MS Word? + No experience + Basic Microsoft Word: open, create, save and modify documents, format the documents for printing, using the printer menu to preview documents before they are printed and print the pages, change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check. + Intermediate Microsoft Word: using Mail Merge in Word to personalize business letters for an entire mailing list or creating posters and other graphics-heavy documents in Publisher, create mailing labels, insert footnote and end note, create bookmark, insert a cross reference to a bookmark, insert a link into a document, design and create a simple form, save form as template, enable revision tracking in a document, accept or reject revision, protect a revision from modification by others, compare two documents side by side, combine two documents into one, insert and delete a comment into a document. + Advance Microsoft Word: use mail merge to create documents, recipient lists, insert fields, prepare and existing list for use in mail merge, delete items that you have performed (copy chart and title and paste), replace check box with symbol, print out checklist and check the appropriate boxes, import subdocument, split document into two documents, create a table. 07 How many years of experience do you have with iPermits? + No experience + Less than 1 year + 1 year but less than 3 years + 3 years but less than 4 years + 4 years or more 08 What languages do you speak, write, and/or read fluently? (Check all that apply) + Spanish + Mandarin + Arabic + Chinese + I do not speak another language 09 Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions? + Yes + No Required Question