Job Title

Overview: Job Type: Seasonal Salary: $17/hour Location: This position is open to candidates based in Arlington, Texas or Charlotte, North Carolina The Small Group Demand team works to build and fulfill Group Sales orders as a part of a Shared Services team. Position responsible for handling a high volume of inquiries regarding Group Sales programs, reservations, and order placement. This position helps facilitate a high volume of key accounts to drive overall growth of the True Group product channel. This is a seasonal position. The duration will be from February to July . Duration may change based on business needs. Responsibilities: u2022 Take small group and youth reservations. u2022 Provide accurate product and program information including suggestive upsell of additional products as appropriate. u2022 Oversee fulfillment of orders, both digitally and physically. u2022 Maintain a high level of accuracy for information given and data entry for reservations and orders. u2022 Correspond and maintain excellent communication practices between our external and internal stakeholders. u2022 Review all internal memos to maintain a high level of knowledge for assigned group sales products, client events, and other general park and marketing information. u2022 Participate in outbound cold calls and customer research for customer and event prospecting. u2022 Other duties may be assigned. Qualifications: u2022 Proficiency in standard Microsoft Office Suite, and familiarity with Windows. u2022 Experience working in Salesforce CRM, and other related programs. u2022 Strong work ethic, problem solving, time management, attention to detail. u2022 Excellent communication skills including proper grammar for written and verbal communications. u2022 Background or experience communicating with customers via phone and email. u2022 Friendly, outgoing personality u2022 Lift and carry up to 50+ pounds of ticket stock with supporting equipment. u2022 This is not a remote position. u2022 Availability to include some weekdays, weekends, evenings, and holidaysCedar Fair Entertainment Company is an equal opportunity employer. A work permit may be required for associates under the age of 18. Applicants must be legally eligible for employment in the United States and in accordance with state laws. Cedar Fair also conducts background checks on all applicants 18 years of age and older.