Job Title

The Opportunity: As a Strategic Account Manager you will serve as the main point of contact for Smurfit Westrocku2019s corporate accounts and be responsible for managing and supporting the business needs of your customers. You will provide differentiated services and strategic value to corporate customers by proactively identifying customer needs, providing comprehensive integrated solutions, and bringing to bear the products, services, and cross functional expertise of Smurfit Westrock to meet and exceed your customersu2019 needs. How you will impact Smurfit Westrock: Maintain pipeline of opportunities with customers focused on comprehensive Smurfit Westrock products and solutions to support customer growth, meet customersu2019 business needs, and improve Smurfit WestRocku2019s position and margin Create customer growth strategies centered on identified opportunities to drive revenue and/or volume growth within the corporate customer base Identify and build relationships with new customers utilizing a differentiated sales approach Build and foster relationships throughout the customer organization by delivering high quality products/services, sharing insights, and identifying opportunities to support the customer Anticipate and identify the customeru2019s needs and growth areas, bring in necessary Smurfit Westrock resources and expertise, and develop holistic solutions to deliver value to the customer Lead business reviews with clients and executives to review performance and delivery of Smurfit Westrocku2019s value proposition Support and lead special projects and testing efforts driven by the customers or internally, coordinating with other departments to gather data, execute initiatives, and generate insights Communicate the changing needs of customers to internal leadership to ensure Smurfit Westrock solutions align with customersu2019 needs and industry/market trends Support the facilitation of negotiations and contract agreements in partnership with leadership, pricing team, and legal as necessary Orchestrate and coordinate all work required to meet and exceed the customersu2019 needs by engaging Smurfit Westrock cross functional partners Act as a liaison between the customer and local plant that is running their products Continuously engage in training to build capability and knowledge What you need to succeed: High School diploma or G.E.D Bacheloru2019s degree is preferred Must have at least 5 years of experience in customer service, sales, finance, accounting, or high-level administrative work Must have at least 5 years of experience managing clients in a customer-facing business or in a business leadership role Strong strategic thinking and financial analysis skill sets with an ability to develop and execute strategies and financial plans Possess effective verbal and written communication skills to build relationships, deliver engaging presentations, and convey complex data Proven track record of collaboration within cross functional teams to achieve goals Work experience in packaging industry is preferred What we offer: Corporate culture based on integrity, respect, accountability, and excellence. Comprehensive training with numerous learning and development opportunities. An attractive salary reflecting skills, competencies, and potential. Benefits package includes medical, dental, vision, life insurance, 401k with match and more A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work. Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.