Job Title

A private family is seeking an experienced, highly professional live-in domestic couple to oversee the full-time management and operation of their Southampton estate (15,000 square foot). This is a high-touch, process driven environment which combines property and project management with housekeeping and hospitality. The owners require a couple capable of delivering five-star service, maintaining impeccable property standards, and ensuring seamless execution of both daily operations and frequent entertaining.While the position operates within a structured family office framework, with defined reporting lines, the couple is expected to operate with a high degree of autonomy while maintaining clear communication and accountability. The ideal candidates are proactive, detail-oriented, discreet, and capable of managing a dynamic household with consistency and professionalism.Schedule & AccommodationsIn-Season (June-October): Full-time plus flexibility, including evenings, weekends, and holidays while principals are in residenceOff-Season (November-May): Structured, lower-intensity schedule focused on maintenance, planning, and projects (generally Monday-Friday, except holidays or scheduled visits)Time Off: Two days per week (In-Season schedule based on household needs)Accommodation: Private apartment with separate entrance (bedroom, bathroom, living area, kitchenette, laundry access)This is a long-term, career-oriented opportunity within a structured, well-supported household environment. The family values professionalism, consistency, discretion, and high standards, and seeks a couple who will take pride in managing the estate to an exceptional level.1.Estate Operations & Property Management (Primary Focus)Serve as primary on-site operators responsible for the full functionality of the estate, vendors, subcontractors, and support staffMaintain the property to exceptional standards, with emphasis on reliability, efficiency, and preventative careDevelop, implement, and manage comprehensive preventative maintenance programs across all systems:HVAC, plumbing, electricalPool and spa systemsAV/IT and smart home systemsSecurity systemsIrrigation and landscaping infrastructureConduct routine inspections across main house (3 floors), guest house, pool deck, and groundsIdentify and resolve issues proactively before escalationMechanical, Hands-On & Physical ResponsibilitiesPerform hands-on maintenance and light repair work where appropriateDemonstrate comfort working with tools, equipment, and basic mechanical systemsSupport physically demanding aspects of the role, including:Property upkeep across multiple structures and levelsOutdoor maintenance and seasonal preparationSetup and breakdown for events and guest staysMaintain overall readiness and functionality of all property componentsVendor Management & Project CoordinationServe as primary point of contact for all vendors and service providersSchedule, supervise, and evaluate contractors to ensure high-quality executionMaintain vendor accountability on scope, timing, and cost controlSystems, Organization & Process ImplementationEstablish and maintain structured systems for property management, including:Maintenance logs and service schedulesInventory tracking and supply managementVendor records and service historyUtilize digital tools (apps, shared systems, task tracking) to ensure organization and transparencyContinuously improve operational processes to enhance efficiency and reliabilityGrounds, Facilities & Exterior ManagementOversee all aspects of exterior property condition, including:Landscaping, irrigation, and hardscapePool and outdoor entertaining areasEnsure property is consistently clean, functional, and presentation-readyCoordinate seasonal transitions (summer readiness, winterization, storm prep)2.Hospitality & Service (Secondary Focus)The principals maintain an active social calendar with frequent entertaining, including a minimum of two dinner parties per week during the season, as well as regular house guests and high-profile visitors. The Domestic Couple will be responsible for supporting a refined, consistent, and anticipatory hospitality experience comparable to a luxury boutique hotel or private club.Entertaining & Event ExecutionIn conjunction with a full-time In-Season chef, plan and support multiple weekly dinners and gatherings with precision and consistency.Candidates will be expected to autonomously manage food prep, cooking and service for the principals (two) and occasional family / guests (up to six) when the full-time chef is off duty or unavailable.Coordinate with principals on menus, guest preferences, and service style paying special attention to food sensitivities (eggplant allergy, chemical sensitivity, process food aversion, etc) Engage and support full-time chef, manage external caterers, vendors, and service staff as neededSupport full event lifecycle: planning, setup, service, breakdown, and resetGuest Experience & House Guest ManagementServe as primary on-site hosts ensuring guests receive attentive, discreet servicePrepare guest suites to hotel-level standards with personalized touchesProvide daily housekeeping, light laundry (as appropriate), and turndown serviceCoordinate guest logistics including transportation, reservations, and activitiesStandards & PresentationMaintain a consistent five-star presentation of all living and entertaining spacesExecute formal and informal table settings with precision and attention to detailEnsure all service ware, linens, and décor are maintained and event-readyHospitality Staff CoordinationSupervise temporary staff during events and ensure service standards are metMaintain preferred vendor lists and continuously improve hospitality executionHousehold Maintenance & HousekeepingMaintain all interior spaces to immaculate condition at all times using approved cleaning productsCare for fine materials including marble, antiques, wood finishes, and specialty surfacesPerform daily housekeeping, laundry, ironing, steaming, and organizationManage closets, linens, and household inventoriesEnsure the residence is consistently guest-readyPet bird care, feeding, medicine administration, and hospitality maintenanceGrounds, Facilities & Light MaintenancePerform light handyman duties and coordinate specialized vendorsOversee landscaping, pool, and exterior property conditionsConduct routine inspections to proactively identify and resolve issuesEnsure vehicles are cleaned, maintained, and ready for useTransportation & ErrandsDrive principals and guests as neededManage grocery shopping, provisioning, and household errandsCoordinate deliveries, shipping, and logisticsTechnology & SystemsOperate and troubleshoot home systems (Crestron, Sonos, security, Wi-Fi)Utilize household management tools (calendar systems, messaging platforms, task tracking)Support basic IT troubleshooting and vendor coordinationConduct online purchasing and inventory managementDivision of Responsibilities (Typical):Partner 1 - Operations / Facilities FocusVendor management, maintenance oversight, driving, exterior systemsPartner 2 - Hospitality / Interior FocusHousekeeping, laundry, guest service, interior presentation(Both partners are expected to be cross-functional and collaborative.)Key Success FactorsAbsolute discretion, integrity, and trustworthinessStrong sense of ownership and pride in maintaining the estateAbility to anticipate needs and operate proactivelyHigh attention to detail and consistency of executionProfessional, warm, and non-obtrusive demeanorStrong organizational and communication skillsAbility to thrive in a high-frequency entertaining environmentSpecial attention to the principals’ chemical sensitivities / no scented personal care productsMinimum 3-7+ years’ experience in a similar UHNW household or luxury hospitality roleDemonstrated longevity with prior employersValid driver’s licenses with clean recordsAbility to pass comprehensive background checksStrong English communication skillsLegally authorized to work in the United StatesBase salary: $200-$250kPerformance Bonus (Discretionary Annual)Target: 5-10% of base compensationBased on the following objectives:In-season property condition and readinessPrincipal satisfactionVendor management efficiency and cost controlCommunication, responsiveness, and reliabilityBenefitsPrivate housing provided (separate apartment)Health insurance stipend and/or reimbursement`Paid time offRetirement benefits (e.g., Simple IRA with employer match after eligibility period)