Job Title

Primary Job Functions:Claim Processing and ReconciliationPosts charges, payments, and adjustments to patient accounts in an accurate and timely manner. Verifies patient demographic and billing information.Verifies patient insurance eligibility to ensure information is current and accurate.Responds to patient balance and billing inquiries in a prompt manner. Keys charges into electronic billing system.Collects patient co-payments or balances due on account and enters payments into billing system. Processes and files billing documents as required.Works cooperatively within the department to resolve problems regarding billing and collections.Supervision and ConsultationSeeks supervision and consultation as neededAbility to work schedule as defined and overtime as required.Accepts and employs suggestions for improvementActively works to enhance skillsCustomer Service and Workplace ConductTreats consumers with care, dignity, compassion and respectCourteous and respectful towards consumers, visitors and co-workersRespects consumers’ privacy and confidentialityIs pleasant and cooperative with othersAssists consumers and visitors as neededPersonal values don’t inhibit ability to relate and care for othersIs sensitive to the consumer’s needs, expectations and individual differencesAdministrative and Other Related Duties as assigned:Actively participates in Performance Improvement activitiesActively participates in AltaPointe committees as requestedCompletes assigned tasks in a timely mannerWorks in a cooperative manner with other AltaPointe employeesFollows AltaPointe policies and proceduresReceives and responds to inquiries of accounting matters promptly and courteouslyAssists with performance of duties of other accounting staff in periods of absencePerforms other duties as assignedHigh school diploma or equivalent. Experience working in a medical billing office or a healthcare setting a plus. Knowledge of accounts receivable and insurance billing processes preferred. Strong computer skills required.