Function (Scope and Main Purpose of Job)Responsible for the installation and maintenance of locks, keys and security systems throughout Live! Casino and Hotel. Duplicates keys, replaces and re-keys locks as necessary, and ensures that all security devices are in adequate working condition.May be required to complete an apprenticeship and/or formal training in area of specialty. Typically reports to a manager. Gaining or has attained full proficiency in a specific area of discipline. Works under moderate supervision.Core Service StandardsCLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.Specific Responsibilities and DutiesInstall locks and closers in doors and disassemble electrical and mechanical locking devicesMaintain locking systems including Zephyr Locks and Keeper Systems by repairing and replacing worn springs, tumblers and other partsMaintain records of company locks and keysOpen locks by drilling if necessaryAny other duties as assignedJob Requirements (skills, knowledge, and abilities)Must be able to read, write and understand EnglishAnswer all calls promptly and maintain politeness, pay attention to the needs of guests and team members at all times.Ability to perform assigned duties under frequent time pressure in an interruptive environmentAbility to use all necessary tools and equipment to perform maintenance functionsEducational RequirementsHigh school diploma or GED equivalent is preferredOne (1) - 3 years of experience preferredMust be able to comply with all state gaming regulations, which may include obtaining a license.Physical RequirementsMust be able to push/ lift 50lbs or moreMust be able to stand/ walk up to 7 ½ hours per shiftMust be able to stoop, crouch, kneel and reach with hand and armsMust be able to ascend/ descend stairs for at least 4 hours per shiftRequire manual dexterity to operate all necessary equipmentExposed to hot and cold temperatures consistent with changing seasons up to 7 ½ hrs per shiftWorking Conditions24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employeesExposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.You will work in an environment where smoking is allowed.
Job Title
Locksmith