Job Title

Introduction IBM Consulting FutureNow Centers (FNCs) are high-delivery, team-based environments where professionals work onsite to deliver real business solutions for clients.At FNC, associates collaborate closely with experienced practitioners to support enterprise systems that drive core business operations, including finance, supply chain, procurement, and human resources. Our delivery model emphasizes learning through real-world experience, structured training, mentorship, and teamwork.This role is ideal for individuals who enjoy problem-solving, learning quickly, and working in an in-person, collaborative delivery environment. Your role and responsibilities The Associate Package Specialist is an entry-level role focused on supporting the implementation, configuration, and production support of enterprise resource planning (ERP) and business application solutions.This role is ideal for individuals interested in how businesses operate and how systems enable those operations, not just how technology is built.You will help connect business needs to system solutions, supporting operational areas such as finance, accounting, supply chain, procurement, and HR processes.As an Associate Package Specialist, you will:u00b7 Support ERP implementations across key phases: requirements, configuration, testing, and deploymentu00b7 Assist in aligning system functionality with business processes (finance, accounting, supply chain, HR, etc.)u00b7 Participate in business requirement gathering and documentationu00b7 Support system configuration and data validation activitiesu00b7 Assist with testing (UAT) and issue resolutionu00b7 Help maintain and support live production systemsu00b7 Collaborate with cross-functional teams to improve operational workflowsu00b7 Support production environments by helping analyze issues and contribute to resolution effortsu00b7 Support packaged application implementations across phases such as requirements gathering, configuration, testing, deployment, and production supportu00b7 Build consulting, business process, and packaged application expertise through structured training, mentorship, and hands-on delivery experience. Required technical and professional expertise Core Foundationsu00b7 Document and analyze business processes and requirementsu00b7 Support configuration of ERP systems based on business needsu00b7 Strong analytical and problem-solving skills, with the ability to approach complex tasks using structured, logical thinkingu00b7 Assist with data validation, reporting, and system testingu00b7 Help troubleshoot system or process issues in production environmentsu00b7 Support training and onboarding of end usersu00b7 Work closely with functional leads and project teamsu00b7 Comfortable working onsite in a collaborative, team-based environmentBusiness & Delivery Skillsu00b7 Ability to translate business or functional requirements into system configurations and solutions, with guidance from senior team membersu00b7 Clear written and verbal communication skills to support collaboration with technical and non-technical stakeholdersu00b7 Strong willingness to learn, accept feedback, and continuously improvePreferred Skills (Nice-to-Haves):u00b7 Experience working on system implementations or configuration projectsu00b7 Exposure to packaged applications (e.g., ERP, HCM, CRM, or similar systems)o SAP (S/4HANA, SD, MM, FI)o Workdayo Oracleo Salesforceo ServiceNowu00b7 Understanding of:o Financial processes (GL, AP, AR)o Supply chain operations (procurement, inventory, logistics)o Business Administrationu00b7 Internship or coursework related to business operations or systemsu00b7 Experience with Excel, reporting, or data analysisu00b7 Familiarity with data migration concepts or integration workflowsu00b7 Experience working in Agile or structured project delivery environmentsu00b7 Experience collaborating with others on team-based projects Preferred technical and professional experience An Associate Package Specialist aligned to Workday Core HCM and Compensation supports the implementation and ongoing support of Workday solutions as part of a delivery team. In this role, associates assist with activities such as requirements gathering, system configuration, testing, and post-implementation support while learning how Workday supports core HR and compensation processes. The position focuses on building foundational Workday, business process, and consulting skills through hands-on project work, collaboration with teammates, and guidance from experienced practitioners, with responsibility increasing as skills and experience develop.An Associate Package Specialist aligned to SAP Sales & Distribution (SD) supports the implementation and maintenance of SAP SD solutions as part of a delivery team. In this role, associates assist with requirements gathering, system configuration, testing, and issue resolution while learning how SAP SD supports order management, pricing, and fulfillment processes. The position focuses on developing foundational SAP and business process knowledge through hands-on project work, collaboration with teammates, and guidance from experienced practitioners, with responsibility increasing as skills and experience develop.Depending on the practice and client engagement, associates may focus on one or more of the following Business Applications areas:u00b7 Workday HCM & Compensationu00b7 SAP SCM SDAdditional tools, technologies, and training are provided by practice teams based on client and project needs.Work Location & Onsite ExpectationsThis role is based in an IBM FutureNow Center (FNC) and requires regular onsite presence at the assigned delivery center. Working onsite enables hands-on learning, real-time collaboration, and mentorship that support faster growth and stronger delivery outcomes.Travel may be required for up to 60% of the time or 3 days per week (home on weekends), based on project requirements.IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.