Develop and manage the Elite Buyer Club Program, including buyer selection, engagement strategies, and retention initiatives to supportgrowth of top-tier accounts. Plan, coordinate, and execute China Sourcing Tours, webinars, and buyer networking events to enhancebuyersupplier connections and platform loyalty. Lead community operations via WhatsApp and other digital channels, managing multiplebuyer groups totaling over 10,000 active members. Collaborate with international and domestic teamsincluding product, marketing, andpaymentto design and implement buyer retention and reactivation campaigns. Support go-to-market strategies for top-buyer initiatives,encompassing payment-term optimization, engagement tools, and retention frameworks. Monitor and analyze KPIs related to buyer retention, order conversion, and engagement, providing actionable insights to improve overall buyer lifecycle performance. Telecommuting may be permitted. When not telecommuting, must report to worksite. Ref job code C#9882551 & email resume to: . EOE. Must include ref code. Requirements: Masters degree or foreign degree equivalent in Communications, Translation, or related field. 1 years of experience in the User Growth Operations Expert, or any other related occupation, job title/position.
Job Title
User Growth Operations Expert