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Job Title


Principal Managing Partner - State & Local and Higher Education (SLED) practice


Company : Workday, Inc


Location : Chicago, IL


Created : 2026-04-04


Job Type : Full Time


Job Description

This job was posted by : For moreinformation, please see:work days are brighter here.Were obsessed with making hard work pay off, for our people, ourcustomers, and the world around us. As a Fortune 500 company and aleading AI platform for managing people, money, and agents, were shapingthe future of work so teams can reach their potential and focus on whatmatters most. The minute you join, youll feel it. Not just in theproducts we build, but in how we show up for each other. Our culture isrooted in integrity, empathy, and shared enthusiasm. Were in thistogether, tackling big challenges with bold ideas and genuine care. Welook for curious minds and courageous collaborators who bringsun-drenched optimism and drive. Whether you're building smartersolutions, supporting customers, or creating a space where everyonebelongs, youll do meaningful work with Workmates whove got your back. Inreturn, well give you the trust to take risks, the tools to grow, theskills to develop and the support of a company invested in you for thelong haul. So, if you want to inspire a brighter work day for everyone,including yourself, youve found a match in Workday, and we hope to be amatch for you too.About the TeamWorkday's Managing Partner practice focuses on advising our moststrategic accounts, creating a differentiated customer experience,advising on enterprise transformation, and stewarding subscribers of ourWorkday Success Plan in North America. We seek to serve our customerswith relevant industry advice, practical ways to realize value fromWorkday's technology, and crafting peer networks for continuousinnovation. We act like a start-up inside a larger organizationconstantly seeking new ways to help our customers be successful on theircloud and artificial intelligence journey.About the RoleAs the Managing Partner in our SLED practice, you are responsible forthe overall success of an assigned group of highly valued and strategicdeploying and production customers. The role develops and maintainscustomer executive relationships creating a vibrant partnership, curatesa remarkable experience for our customers that leads to renewal andgrowth, actively addresses deployment risks and facilitates thesuccessful deployment of the Workday solution, advocates for customersand facilitates Workdays response to opportunities to create enduringvalue. These outcomes are accomplished in collaboration with internalsales, consulting, and product teams.Success is measured on customer satisfaction, subscription revenueretention, & subscription revenue growth.About You- Establish and manage relationships with customer executives and stakeholders creating a valued, long-term partnership with mutual accountability and serve as an extension of Workday leadership on assigned accounts- Maintain responsibility for Workday deployment and adoption success guiding customers in successful enterprise transformation, planning and implementation of new features and products - most notably with artificial intelligence, and cultivating the environment for additional services to support the customers strategy- Collaborate with Account Executives and Service Executives to help position and sell or upsell Workday product, deployment, and postproduction services, into your customer base and ensure theyre getting maximum value from the product- Provide advice to and participate in prospect sales cycles to help support implementation related activities that will become part of their portfolio- Drive customer self-sufficiency by ensuring customers understand what success looks like and how to engage with the Workday services and product organizations- Partner with workmates to position dditional value available through in-subscription adoption, additional subscription products, or activation of offerings from our platform ecosystem- Guide large, partner-led accounts with significant complexity such as multi-institutional higher education systems, large local governments, or statewide deployment scope- Create and deliver MP-related deliverables with Success Plans, e.g. strategic and engagement plans- Provide direction and support to Workday and partner project teams especially as it relates to scope, budget, timeline, and critical deployment issues, may act as the point of contact to facilitate and resolve escalated customer and/or project issues- Engage other service resources as necessary to support account planning and feature adoption strategies- Leverage customer relationships as needed for prospect referencesBasic Qualifications:10+ years experience deploying large, sophisticated Cloud SaaS ERP (HCM& Fins) solutions at a project and program manager level withintheState & Local Government and/or Higher Education market8+ years of developing and maintaining C-level relationships resu