Job Title

This is your opportunity to join AXIS Capital u2013 a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process. Head of Claims Management Information u2013 Claims Shared Services Part of AXIS Global Claims Shared Services, the Global Head of Claims Management Information & Insights is accountable for the design, delivery and governance of claims management information and insights to drive optimal claims performance, providing actionable insights that support loss cost improvement, severity reduction and management and developing in conjunction with various internal stakeholders, key performance reporting for Global Claims Shared Services, North America Claims, Global Markets Claims, and Reinsurance Claims. This role is the single, authoritative source of Claims MI & Insights, owning the global claims performance narrative, insights and commentary as well as developing and delivering consistent, accurate and decision-ready reporting for senior claims leadership, and key stakeholders (including, but not limited to: Data & Analytics, Actuarial, and Underwriting). The role has end-to-end accountability for global claims MI & Insights strategy, execution and evolution. It oversees regional performance reporting leads, sets standards and priorities, and ensures claims data is transformed into clear, actionable insights. The role partners closely with North America, Global Markets and Reinsurance Claims leadership, Actuarial, the Data & Analytics team, as well as key stakeholders, to define metrics, improve data quality and support continuous improvement, strategic growth and profitability. The Global Head of Claims MI & Insights is also the primary Claims interface with Actuarial leadership regarding claims performance-related matters as well as the Data & Analytics team, and is the main Claims point of contact for Data Transformation initiatives impacting claims reporting. This senior leadership role reports to the Head of Claims Shared Services and will build a team of two direct reports to support deliverables, in London, UK and North America (which includes Bermuda). If you are a strong results-driven leader and team player with a proactive, hands on and can-do mindset, that can drive claims key performance reporting metrics in collaboration with AXIS Claims Leadership, internal stakeholders and external regulatory stakeholders, this role is a great opportunity to develop your career with a dynamic company. Specific responsibilities include: Enterprise Leadership and Strategy uf0b7 Owning and setting the global Claims MI & Insights strategy, standards and governance framework uf0b7 Establishing clear enterprise accountability for claims performance reporting uf0b7 Defining priorities and directing capacity to deliver critical business and regulatory outcomes uf0b7 Exercising independent judgement and challenge to influence senior leadership decisions 3 Executive Influence and Decision Support uf0b7 Owning and shaping the global claims performance narrative for senior leadership, ExCo and Board(s) uf0b7 Translating complex claims data into concise, decision-ready insights uf0b7 Providing forward-looking analysis, thematic trends and clear escalation of risk or performance issues uf0b7 Representing Claims MI & Insights with authority in enterprise-level forums and discussions Governance, Risk and Control uf0b7 Ensuring consistency, accuracy and comparability of claims MI & Insights across regions and lines of business uf0b7 Setting and enforcing KPI definitions, controls, versioning and data governance standards uf0b7 Overseeing regulatory, market and data-call reporting with strong risk and control discipline uf0b7 Establishing clear ownership and escalation for data quality, integrity and remediation Transformation and Innovation Leadership uf0b7 Owning Claims MI inputs to claims data transformation and enterprise data initiatives uf0b7 Partnering with Data & Analytics to design, embed and scale new reporting capabilities uf0b7 Driving modernization of claims MI & Insights through automation, standardization and improved insight uf0b7 Ensuring new solutions are operationally effective, sustainable and user-centric Leadership and Talent Stewardship uf0b7 Providing strategic leadership, direction and oversight to senior regional performance leads uf0b7 Holding teams accountable for high-quality delivery and professional standards uf0b7 Elevating regional outputs into enterprise-level insight and thematic reporting uf0b7 Building capability, resilience and succession within the Claims MI & Insights function Key Enterprise Reporting Responsibilities uf0b7 Board, ExCo and senior management claims and insights reporting uf0b7 Global claims performance MI & Insights (weekly, monthly and quarterly) uf0b7 Large loss, CAT and event-driven reporting uf0b7 Regulatory returns, market reporting and data-calls uf0b7 Operational, compliance, controls and audit metrics uf0b7 Resource, capacity and workforce insight uf0b7 Market, Lloydu2019s and AXIS-specific risk reporting 4 In addition to the responsibilities noted above, you may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role. Skills: uf0b7 Proven experience in Specialty markets in North America and within a Lloydu2019s / London Market Insurer uf0b7 Solid domain knowledge of claims and claims processes, procedures, and systems. uf0b7 A good understanding of the Bureau processes, the role of Xchanging, Lloyds KPIu2019s and reporting standards, ability to navigate through the London Market systems uf0b7 Deep experience with business analytics, reporting and visualization tools including Power BI and other Microsoft tools including Excel, PowerPoint and Word uf0b7 Familiarity with collaboration tools including Microsoft SharePoint and Webex uf0b7 Exceptional analytical skills and adept at handling multiple complex data sets uf0b7 Demonstrable success in creating and delivering actionable management reports and insights uf0b7 Experience designing and delivering education material and training to system users uf0b7 Excellent communication skills and demonstrated ability and experience supporting strategic initiatives impacting key stakeholders and reporting to senior management. uf0b7 Experience working on cross functional teams, collaborating, actively participating, and delivering solutions. uf0b7 Strong organizational, critical thinking, problem solving, analytical, and quantitative skills including the ability to analyze and interpret financial and claims data. uf0b7 Proven prioritization skills with the ability to balance both the immediate needs with broader organizational strategies. uf0b7 The ability to issue spot and escalate issues that could present challenges to a project or the organization. uf0b7 Willingness to assume additional responsibilities and undertake professional qualifications for personal and professional growth. uf0b7 Good conflict resolution skills to effectively deal with people with differing expectations and viewpoints and to build strong cross functional relationships and partnerships. 5 uf0b7 Ability to work in a Hybrid environment, in the office 3 days per week. uf0b7 Some travel may be associated with this role. Locations: London, Dublin, NJ, NYC and/or Toronto. _For this position, we currently expect to offer a base salary in the range of $170,000.00 to $200,000.00 (NJ). Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location._ _In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more._ _Where this role is based in the United States of America, this role is_ _Exempt_ _for FLSA purposes._