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Job Title


Human Resources Operations Supervisor


Company : Saint-Gobain


Location : Shreveport, LA


Created : 2026-04-04


Job Type : Full Time


Job Description

The HR Operations Supervisor serves as a trusted, strategic HR partner within a complex, multishift manufacturing environment. This role delivers advanced HR support across employee relations, compliance, workforce planning, performance management, and organizational development. The HR Supervisor plays a key role in supporting frontline leadership, strengthening plant culture, enabling operational performance, and driving continuous improvement. Grounded in Saint-Gobain's Values and TEC culture, and role models Trust, Empowerment, and Collaboration by building strong relationships, elevating leadership capability, and helping create a safe, inclusive, high performing workplace. Employee Relations + Act as a primary advisor for complex employee relations issues, providing guidance, coaching, and conflict resolution support to leaders and employees. + Conduct independent, thorough ER investigations and recommend solutions that reduce risk and reinforce fairness and respect. + Serve as a culture champion, fostering open communication, psychological safety, and trust. Compliance + Provide guidance on employment law, policy interpretation, and compliance risk management. + Lead compliance activities such as audit preparation, recordkeeping reviews, and regulatory reporting. + Ensure HR practices align with legal standards and Saint-Gobain Values, empowering leaders to make informed decisions. Leadership + Actively participate in Gemba walks at manufacturing sites to observe operations, engage with employees, and gather insights on workplace culture and employee needs, contributing to continuous improvement initiatives and fostering a collaborative environment. + Collaborate with cross-functional teams to support World Class Manufacturing (WCM) initiatives by participating in training sessions, facilitating employee engagement, and promoting a culture of continuous improvement to enhance operational efficiency and workforce development. + Coach supervisors and managers on leadership effectiveness, conflict resolution, communication, and employee development. + Strengthen leadership capability by embedding TEC expectations into daily interactions and decision making. + Facilitate leadership training that drives empowerment, accountability, and high-performance behavior. + Influence decisions through data, relationship building, and strong business partnerships. Talent Acquisition + Support recruiting activities for hourly and salaried roles, including job postings, screening, interview coordination, and selection. + Partner with plant leadership on proactive workforce planning and talent strategies. + Oversee onboarding effectiveness and drive improvements that enhance new hire engagement and retention. HR Metrics + Own HR data integrity at a site level -(turnover, attendance, staffing, and ER trends). + Present data driven recommendations to improve workforce stability, engagement, or efficiency. + Use metrics to identify workforce patterns and to influence strategic decisions. Collaboration & Cross Functional Partnership + Work closely with Operations, EHS, Finance, Payroll, Corporate HR, and other partners to align HR actions with business priorities. + Support or facilitate training, engagement, and recognition programs that strengthen culture and employee connection. + Operate with a high level of autonomy, managing priorities, investigations, and projects with minimal supervision. + Bachelor's Degree in Human Resources, Business, Industrial Relations, or related field is preferred. + Experience working in a unionized environment is strongly preferred. + 4+ years of experience working in a Human Resources Generalist or similar position is required. + 3+ years working in a manufacturing or industrial environment is preferred. + 3+ years supervisory experience is preferred. + Deep knowledge of employment law, HR strategy, and frontline leadership support is required. + Effective communication, coaching, facilitation, and relationship-building skills are required + Demonstrated ability to influence leaders, manage complex ER situations, and lead HR initiatives is required. + Proficiency with HRIS and Microsoft Office; UKG/Kronos experience is preferred. + SHRM SCP or SPHR certification is preferred. #LI-ME1 - Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan