Job Title

Description We are looking for a self-driven and experienced Director of Clinical Applications to join our dynamic and thriving healthcare organization committed to providing exceptional patient-centered care, and we want YOU to be a vital part of our team. The Director of Clinical Applications provides strategic and hands-on leadership for the organizationu2019s clinical application systems, ensuring reliable, compliant, and effective technology support for patient care. This role actively participates in system support, troubleshooting,optimization, and project execution while leading a team of Clinical Application Support Specialists. The Director partners closely with clinical,operational, and IT leadership; serves as the escalation point for complex or high-impact issues; and provides after-hours and weekend leadership coverage as needed to ensure continuity of clinical operations. The role requires regular on-site visits to facilities to support clinical workflows, build strong relationships with end users, and oversee application performance. The Director also manages vendor relationships, holding partners accountable for performance, service levels, and the timely resolution of issues in alignment with organizational goals. Essential Functions: Lead and manage a team of Clinical Application Support Specialists, including performance management, coaching, and workload prioritization. Collaborate with clinical, operational, and IT leadership to align clinical application strategy with organizational goals. Develop, implement, and maintain policies and procedures for clinical application management and support. Oversee the implementation, maintenance, optimization, and support of clinical applications, including EMR systems. Ensure clinical applications comply with healthcare regulations, security standards, and organizational policies. Monitor application performance and address system issues or inefficiencies. Partner with clinical staff to understand workflow needs and ensure applications effectively support patient care. Facilitate training and ongoing support for end users to maximize effective application use. Serve as a liaison between clinical teams and IT to ensure effective communication and collaboration. Lead projects related to the implementation and enhancement of clinical applications, ensuring successful delivery and postu2011implementation support. Serve as the escalation point for clinical application issues not resolved by onu2011call support staff, providing leadership during highu2011impact or critical incidents. Participate in and provide afteru2011hours, weekend, and holiday onu2011call leadership coverage as required, including backup coverage when support specialists are unavailable. Manage vendor relationships related to clinical applications, including communication, coordination, issue escalation, and performance oversight. Hold vendors accountable to contractual obligations, service level agreements (SLAs), and project timelines; track issues through resolution. Stay current on industry trends, regulatory changes, and advancements in clinical applications and healthcare technology. Identify and lead system and process improvement initiatives to enhance efficiency, reliability, user satisfaction, and effectiveness. Conduct regular reviews and audits of clinical applications to ensure optimal performance. Other duties as needed Requirements Interviews are currently being scheduled, for immediate consideration please apply The successful Director of Clinical Applications will have: Bacheloru2019s Degree in related discipline required. Four years healthcare experience strongly preferred. Two years functional experience with Cerner preferred. Prior EMR/Facility implementation experience required. Required Knowledge, Skills, and Abilities Functional understanding of business operations within a healthcare environment. Knowledge of healthcare regulations, compliance standards, and security requirements related to clinical systems. Advanced analytical, problemu2011solving, organizational, and decisionu2011making skills. Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint. Strong critical thinking skills with the ability to assess and resolve complex issues. Ability to prioritize, meet deadlines, and manage multiple complex initiatives. Ability to travel. u2022 Proven ability to lead employees, teams, and projects. Strong organizational and time management skills. Effective written and verbal communication skills. Background required prior to employment Technology Doesn't Change the World, People Do.u00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. 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