Job Title

DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, weu2019re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain u2014 and weu2019re looking for talented people who want to help. Youu2019ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youu2019ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youu2019ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Infrastructure Delivery team is looking for a Manager to join our expanding Infrastructure Operations team. The Infrastructure Delivery Manager manages the implementation and delivery of inbound capacity and equipment. If you would like to use people skills and technical knowledge and apply them to delivering on-time, defect-free service, weu2019d like to meet you. Your work will help to create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. Key job responsibilities The Infra Delivery Manager will: u2022 Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation. u2022 Manage inbound capacity from receiving through deployment stages u2022 Manage the installation network and cabling infrastructure in a data center environment u2022 Guide, train and educate staff on the best practices related to all service owner issues u2022 Manage tasks and deliverables across small to large-size projects u2022 Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs u2022 Provide weekly report to the data center manager u2022 Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs. u2022 Recruit and train data technicians to ensure appropriate staffing levels u2022 Host weekly staff meetings u2022 Drive compliance to Amazon performance management requirements A day in the life The Infra Delivery Manager u2022 Manage the daily operations for installing and delivering network equipment and related infrastructures; driving low voltage structured cabling across the Amazon data center platform u2022 Oversee their development and growth of their team u2022 Tracking budgets, providing strategic direction and proposing technical solutions u2022 Solve problems at their root and step back to understand the broader context u2022 Installing and delivering our network equipment and related infrastructures to improve effectiveness through process innovation About the team Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve in the cloud. Here at AWS, itu2019s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Basic Qualifications- Experience creating reports, interpreting metrics and driving overall insights or analysis - Experience in vendor management - 4+ years of experience in a data center technology role and/or 4+ years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment - 4+ years of experience in management/team lead functionPreferred Qualifications- 6+ years of data center design, construction, operations, or facility maintenance experience - Experience with network hardware: copper and optical fiber cabling, switches, routers - Experience in automation or monitoring frameworks, deployment or development - Experience with Lean or Six Sigma analytical techniques - Experience developing operational metrics Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Wink - 107,700.00 - 188,500.00 USD annually