Job Description The New York City Employees Retirement System (NYCERS) is seeking a creative, strategic and highly skilled marketing and communications professional to lead the Internal Communications Unit within the Communications Division. The Communications Division creates and implements NYCERSu2019 communication strategy and develops creative solutions that proactively engage internal and external clients and stakeholders. The division collaborates with other divisions to prepare and/or update artifacts (brochures, fact sheets, letters, forms) that NYCERSu2019 clients (members, retirees, beneficiaries) use to make decisions about their pension accounts; and to develop presentations for meetings with Trustees and other partners. The Communications Division also manages content, graphics, and multimedia on NYCERSu2019 website and secure self-service portal ( and ); and collaborates with internal stakeholders to share information and engage employees through internal channels. The Associate Director of Internal Communications, under direct supervision of the Communications Deputy Director, will work collaboratively with NYCERSu2019 executive team and division leaders, to develop and implement a holistic, people-centered internal communications strategy. The Associate Director will ensure a unified, consistent and positive message that promotes NYCERSu2019 brand, vision and mission, and that: - Guides internal executive communication strategy - Informs and prepares internal colleagues for upcoming changes and the impacts to their work - Improves and increases employee engagement and alignment with NYCERSu2019 strategic goals Key Responsibilities - Develop and execute integrated, multi-channel internal communication strategies that amplify NYCERSu2019 vision, goals and initiatives - Collaborate with NYCERSu2019 Executive Director to develop content and distribute her newsletter, NYCERS on the Move at least twice monthly - Collaborate with the Organizational Change Management (OCM) Lead on one of NYCERSu2019 top strategic initiatives (LRP) to develop and execute an LRP Engagement Plan - Collaborate with each Division Director to develop and execute divisional engagement plans for the calendar year - Develop engaging content, and work with graphic artist and content manager to publish monthly updates to NYCERSu2019 TV screens (NYCERS TV) - Support NYCERSu2019 Executive Leadership Team to execute their quarterly division meetings, including developing templates and content ideas - Support the Deputy Director in proactively planning and producing NYCERSu2019 quarterly town halls, including pitching topics, coordinating with presenters, and developing content and engaging presentations aligned with the channelu2019s communication objectives - Develop KPIs and success metrics for internal communications initiatives, and collaborate with IT to procure tracking tools ADMINISTRATIVE PUBLIC INFORMAT - 1003E Qualifications 1. A Baccalaureate degree from an accredited college with 24 credits in English, journalism or public relations, plus five (5) years of full-time paid experience in public relations, journalism or advertising, including two (2) years in an administrative, supervisory or consultative capacity; or 2. A combination of education and/or experience which is equivalent to
Job Title
Associate Director of Internal Communications