Job Title

This job was posted by : For moreinformation, please see: POSITIONAs anAccount Support Representative, you will be the first line ofsupport for general, business, and commercial aviation customers fromall over the world. Youll help keep them flying by receiving andadministering customer orders, along with supporting our sales team todeliver tailored customer solutions. To be successful in this role,youll need to collaborate with cross-functional teams to ensure aseamless customer experience.At Mid-Continent Instruments and Avionics, we are committed to quality,service, integrity, and professionalism. Our employees serve thecustomers in general, business and commercial, advanced air mobility,defense and special missions markets. In this role, youll be animportant part of the reason our customers consider us a premierinstrument, avionics, and aircraft power solutions provider.WHAT YOU CAN EXPECT FROM ONE DAY TO THE NEXT- Serve as the point of contact for customers via phone and email, recording all activities in the ERP system- Receive, enter, and manage orders for new product purchases and existing product maintenance- Collaborate with internal stakeholders to provide customers with accurate order, pricing, and lead time information- Actively participate in sales and marketing campaigns- Assist customers with various account questions