What Direct Sales Management contributes to Cardinal HealthDirect Sales is responsible for driving sales and services to new and/or existing customers through face-to-face or telephone contact to meet individual and organizational sales objectives.Direct Sales Management is responsible for strategic oversight and leadership direction within the Direct Sales function.AccountabilitiesConduct PBC visits to the territory to supervise performance and monitor sales results and customer performancePrepare and support contract development, analysis, and proposalsDevelop tools for identifying and managing potential marketsManage and execute business strategies to achieve defined resultsPromote marketing solutions and programsParticipate in pharmacy conventionsMonitor and improve sales metricsSupport continuous improvement initiatives aligned with commercial goalsLead and develop a team of Direct Sales Representatives to drive performance, accountability, and sustain revenue growth for Cardinal Health.Establish and execute sales strategies that strengthen long‑term relationships between customers, Cardinal Health, and affiliated organizations such as Group Purchasing Organizations (GPOs).Oversee the management of customer portfolios involving solutions, products, and services ranging from simple to moderately complex sales engagements.Ensure consistent achievement of sales objectives through effective territory planning, pipeline management, and forecast discipline.Coach the team on value‑based selling, customer engagement cadence, and upselling strategies to maximize customer lifetime value.Monitor market dynamics, customer needs, and competitive activity to position Cardinal Health as a trusted strategic partner.Partner cross‑functionally with Marketing, Operations, and Supply Chain to ensure flawless execution and customer satisfaction.Drive accurate use of CRM, inventory, and reporting systems to support operational excellence and data‑driven decisions.Maintain oversight of inventory management practices, demand forecasting, and audit compliance within the assigned area.Foster a high‑performance sales culture rooted in ethical conduct, collaboration, continuous improvement, and Cardinal Health values.Qualifications8-12 years of relevant experience, preferredBachelor’s degree in related field, or equivalent work experience, preferredSales experience with supervisory responsibilities over sales teams, requiredIntermediate proficiency in Microsoft Office, requiredFully Bilingual in: Spanish and English, requiredActive Puerto Rico Driver License is requiredWillingness to travel as neededWhat is expected of you and others at this levelManage department operations and supervises professional employees, front line supervisors and/or business support staffParticipate in the development of policies and procedures to achieve specific goalsEnsure employees operate within guidelinesDecisions have a short-term impact on work processes, outcomes and customersInteract with subordinates, peers, customers, and suppliers at various management levels; may interact with senior managementInteractions normally involve resolution of issues related to operations and/or projectsGain consensus from various parties involvedCandidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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Manager, Terr Mgmt (Retail Independent & Specialty Sales)