Job Title

The Admissions Clerk is responsible for keeping track of the incoming referral faxes from referring agencies in the Referral Book, staffing with providers for levels of care of referrals received, providing accepting provider information to referring hospitals and coordinating transportation, data entry with sensitive information, answering phone calls, providing resources to callers, and additional duties as needed. KEY RESPONSIBILITIES: u00b7 Accepting referred patients to the appropriate unit of care. u00b7 Communicating with referring agencies and hospitals to encourage patient receivals. u00b7 Utilizing Best Care to register and admit patients into appropriate beds prior to their arrival. u00b7 Encourages callers to present for assessments, as needed. u00b7 Process patient health care forms and documents. u00b7 Provide assistance to the Intake Department with patient data entry and forms. u00b7 Upholds the Organizationu2019s ethics and customer service standards. u00b7 This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of Reno Behavioral Healthcare Hospital. u00b7 Category #1: Job usually involves contact with patients or patient specimens. Exposure to blood, body fluids, non-intact skin or tissue specimens, is possible. u00b7 Category #2: Job may expose incumbent occasionally or in emergency situations to blood, body fluids, non-intact skin or tissue specimens. Category #3: Job does not involve exposure to blood, body fluids, non-intact skin or tissue specimens. Incumbent does not perform or help in emergency medical care of first aid as part of his/her job. Requirements Knowledge and Experience: u00b7 High school degree or equivalent. u00b7 Experience staffing patients with providers and providing acceptance to the referring agency preferred. u00b7 All direct patient care staff will be trained in BLS (CPR), which must be renewed every 2 years. u00b7 All staff, both clinical and non-clinical, will be trained in CPI as part of their orientation. All direct patient care staff will be retrained every year. Skills and Abilities: u00b7 Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.) u00b7 Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines. u00b7 Excellent verbal, interpersonal and written communication skills. u00b7 Ability to work with people with a variety of background and educational levels. u00b7 Ability to work independently and as part of a team. u00b7 Good judgment, problem solving and decision-making skills. u00b7 Ability to work in a fast-paced, expanding organization. u00b7 Maintains confidentiality of patients at all times. Physical Requirements: While performing the duties of this job, this position is frequently required to do the following: u00b7 Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time. u00b7 Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population. u00b7 Give and follow verbal and written instructions with attention to detail and accuracy. u00b7 Vision: see details of objects at close range. u00b7 Coordinate multiple tasks simultaneously. u00b7 Reach forward, up, down, and to the side. u00b7 Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day. u00b7 Lift up to 30 pounds, exert up to 100 pounds of force occasionally, and/or up to 30 pounds of force frequently