Job Title

Become an integral part of the Consumer and Community Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality. As a Lobby Receptionist (first impression specialist) in Consumer and Community Banking-Wealth Management, you are the first point of contact for clients, visitors, and employees. You create a welcoming, professional lobby experience by delivering exceptional service, maintaining attention to detail, and ensuring each interaction leaves a positive, lasting impression. You will support daily office activity by coordinating check-ins, answering questions, issuing temporary access when needed, and partnering closely with internal teams to ensure a safe, seamless in-office experience. Job responsibilities + Welcome, register, and check in clients and visitors arriving for meetings and events within the JPMA office lobby/reception area + Provide concierge-level support by answering questions, giving directions, and sharing relevant office information + Support employees as needed (e.g., facilitating temporary access/badges when building access support is required) + Follow all building and security procedures to maintain a healthy, safe, and secure environment; proactively escalate issues using a