Job Title

Description Job Summary We are seeking a reliable and customeru2011focused Desktop Support Technician to provide technical assistance and support for end users. The ideal candidate will have at least 1 year of handsu2011on desktop support experience, strong troubleshooting skills, and a passion for helping users resolve IT issues efficiently. Responsibilities + Provide Level 1 and Level 2 desktop support for end users (onsite and/or remote) + Troubleshoot and resolve hardware, software, and peripheral issues + Support Windows operating systems and common desktop applications (Microsoft 365, Outlook, Teams, etc.) + Perform PC setup, imaging, and deployment for new hires and equipment refreshes + Install, configure, and maintain desktops, laptops, printers, and mobile devices + Manage user accounts, passwords, and basic access requests (Active Directory or similar tools) + Document incidents, requests, and resolutions in a ticketing system + Escalate complex issues to higheru2011level support teams when necessary + Provide excellent customer service and follow IT support best practices Requirements Required Qualifications + 1+ year of professional desktop or IT support experience + Working knowledge of Windows 10/11 environments + Basic understanding of networking concepts (LAN, Wiu2011Fi, VPN) + Experience supporting Microsoft Office / Microsoft 365 applications + Strong troubleshooting, communication, and customer service skills Preferred Qualifications + Experience with Active Directory, ticketing systems, or endpoint management tools + Familiarity with hardware break/fix and imaging tools + IT certifications (CompTIA A+, Network+, or similar) a plus Work Environment + Onsite + Fastu2011paced user support environment + Opportunities for skill development and growth within IT Technology Doesn't Change the World, People Do.u00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.