Job Title

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companyu2019s success. As a Strategy and Planning Advisor within PNC's HR Strategy Delivery and Risk organization, you will be based in Pittsburgh, PA; Cleveland or Columbus, OH; Downers Grove, IL; Atlanta, GA; Birmingham, Al. This candidate will design and steward the future HR operating model and work design across HR Modernization. This role ensures that how work gets done (workflows, decision rights, handoffs, automation boundaries, and role interdependencies is intentionally designed alongside structure. The role acts as a design authority to ensure alignment across COEs, Service Delivery, HR Partners, and enablement platforms, and guides workforce and role transitions across modernization phases. Key Responsibilities Operating Model & Work Design u2022 Design the endu2011tou2011end HR operating model, including service delivery layers, work distribution, role shapes, and interfaces across COEs, Service Delivery, HR Partners, and Enablement. u2022 Translate strategy, experience priorities, and technology enablement into clear work design principles (what work is done where, by whom, and how). u2022 Define decision rights, accountabilities, escalation paths, and ownership models using practical frameworks (e.g., RACI/RAPID). Organizational Design u2022 Architect org structures, role taxonomy, spans and layers, and governance guardrails to support futureu2011state HR capabilities. u2022 Serve as the design authority to ensure consistency and integrity of org and work design decisions across workstreams. u2022 Document and maintain HRu2011wide design standards and design guardrails. Integration with Process, Experience & Technology u2022 Partner with process, experience, and technology workstreams to ensure work design aligns with automation, AI enablement, and EX platform capabilities. u2022 Identify where work should be simplified, automated, augmented, or eliminated as part of modernization. u2022 Ensure org and work design decisions account for controls, risk, and operational resilience. Workforce Transition & Change u2022 Guide workforce transitions, including role evolution, redeployment, capability shifts, and change impacts. u2022 Support leaders in understanding implications of new ways of workingu2014not just new structures. u2022 Facilitate leadership and HRLTu2011level design sessions, decision forums, and working sessions. Capabilities u2022 Deep expertise in organizational design and work design, including operating models, decision rights frameworks, and capability modeling. u2022 Ability to design work systems (roles + workflows + decision rights + technology) rather than standalone org charts. u2022 Strong financial, risk, and controls lens, especially when redistributing work or introducing automation/AI. u2022 Proven senioru2011level facilitation and influence skills; able to lead ambiguous, highu2011stakes design discussions with HRLT. u2022 Strong documentation skills; able to codify design standards, governance, and guardrails that scale. u2022 Ability to cohesively integrate operating model, process, experience, and technology changes into a single design narrative. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description + Supports strategic enterprise initiatives to understand, analyze, recommend and deliver strategy and planning solutions. + Supports team in providing expertise to create the definition, understanding and framing of complex business initiatives. + Executes advanced planning, analysis, solution development and presentation for strategic initiatives. Ensures quality and accuracy of data elements relative to the initiatives. + Analyzes and recommends solutions for key initiatives. Develops and delivers structured and compelling presentations to highlight key findings and makes recommendations to key decision makers within the company. + Collaborates with the line of business and/or multiple line of businesses to implement recommended strategic solutions. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Branding, Change Management, Creative Process, Design Thinking, Innovation, Machine Learning (ML), Personal Initiative, Strategic Planning Competencies Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning: Tactical, Strategic, Problem Solving, Strategic Thinking Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $65,000.00 u2013 $132,250.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 04/08/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit . Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at . Please include u201caccommodation requestu201d in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say