Job Title

Description Job Summary The Patient Account Specialist / Centralized Scheduler communicates with patients and clinical staff in a fast-paced, ever-changing environment to coordinate and schedule clinical visits across a wide range of clinical resources using a diverse set of tools and communication methods. Responsibilities And Scope + Communicates with patients and clinical staff to coordinate and schedule clinical visits across a wide range of clinical resources. + Reviews and interprets incoming clinical orders delivered by phone and putsorders into Electronic Medical Record (EMR) scheduling system. Reviews automated work queues to guide and prioritize outreach. + Interviews patients to obtain and input patientu2019s history, demographic, and insurance details into EMR scheduling system.Reviewsrecords for accuracy. + Schedules patients to appropriate clinical resources according to complex documented clinical and insurance criteria. + Communicates with patients and care team to coordinate visits aligned to clinical area and patient appointment availability. Informspatientof selected time and expectations. + Reviews upcoming resource scheduling to ensureoptimalusage.Contactsand integrates wait-listed or upcoming orders into scheduling plan. Qualifications Required + Associateu2019sdegree oran equivalentcombination of education and experience. + Experience and/or education/training in medical terminology. + Experience performing in a customer servicerole.Preferred Nice to Have + Working knowledge of CPT and ICD-9/ICD-10 coding. + Experience working in or with an Electronic Medical Recordkeeping (EMR) system such as EPIC. + Experience working in a radiologysetting + Experience scheduling clinical resources such as radiologyexams + Experience or education in medical terminologyQualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.