Job Title

Summary The Outpatient Pharmacy Technician (Controlled Substances Technician) serves as the vault pharmacy technician for the VA Sierra Nevada Health Care System (VASNHCS). The incumbent is responsible for managing the controlled substance inventory for the designated pharmacy section and for accurately preparing, receiving, documenting, dispensing, storing, and securing controlled substances in accordance with Federal law, state law, DEA requirements, and VA policies. Responsibilities Major duties may include but are not limited to: The incumbent is responsible for maintaining accurate physical and electronic inventories, preparing orders of controlled substances for the procurement technician to maintain par levels, and receiving controlled substance orders for their section, as well as accurately completing and filling dispensing documents, transfer reports, and other inventory management related forms as assigned. This position supports the Outpatient Pharmacy and provides cross-coverage for Inpatient Pharmacy and other medication-related areas as needed. Controlled Substances Inventory Management Maintains accurate physical and electronic inventory of controlled substances; performs biennial, biweekly (72-hour), and other required counts per VHA Directive 1108.01(2). Ensures all controlled substances are secured, access-restricted, and documented according to law, DEA regulations, and VA policy. Processes receipt of controlled substances, verifies vendor invoices, and reports discrepancies immediately. Manages expired, unusable, and returned controlled substances, including secure storage and reverse distribution procedures. Reconciles all controlled substance documentation daily, including release slips, green sheets, inventory reports, transfer reports, and destruction records. Controlled Substance Procurement Submits orders to Procurement in a timely and accurate manner and maintains par levels. Returns excess or incorrect items for credit and ensures controlled substances awaiting return are appropriately secured. Ensures invoices are signed by the receiving pharmacist and Accountable Officer and filed appropriately. Responds immediately to drug recalls and completes required documentation. Medication Preparation & Dispensing Accurately fills controlled substance prescriptions and medication orders for pharmacist verification in compliance with Federal, state, and VA regulations. Repackages bulk medications (including hazardous drugs) into unit-dose forms with proper labeling, barcodes, expiration dating, lot numbers, and documentation. Prepares medications for mail when assigned and completes required mailing forms. Identifies and reports potential problems, errors, or adverse drug events per policy. Demonstrates proficiency in VistA, controlled substance packages, and pharmacy automation systems. Controlled Substance Storage & Distribution Maintains adequate stock levels in the vault and adjusts par levels for automated dispensing cabinets as needed. Replenishes automated dispensing cabinets in the presence of authorized nursing staff with appropriate witnessing and documentation. Ensures chain-of-custody documentation for all controlled substances delivered to units, clinics, and USPS for mail-out. Properly rotates stock; disposes of outdated or damaged medications per VHA Handbook 1108.01. Maintains and calibrates equipment, reports issues, and coordinates repairs. Training & Education Assists in training, orientation, and re-training of Outpatient Pharmacy staff. Helps maintain competency assessments and mandatory training documentation. Customer Service Provides timely, courteous, and professional communication to Veterans, staff, and visitors; practices VA telephone standards. Resolves issues within scope and refers problems outside scope appropriately. Participates in daily tiered huddles, continuous improvement initiatives, and service-wide strategic planning. Other Responsibilities Follows all pharmacy security procedures, Life Safety, infection control, and safety guidelines. Ensures compliance with privacy, computer security policies, and the VA Occupational Safety and Health Program. Work Schedule: Various Schedules, may include some holidays and weekends. Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized Relocation/Recruitment Incentives: Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See