Job Title

H&H is seeking a Manager, Learning & Development Systems to join the firmu2019s New York City office. This role is responsible for the day-to-day execution, administration, and continuous improvement of H&H University, ensuring the program operates efficiently, scales effectively, and remains aligned with the firmu2019s technical practice and culture. This position focuses on systems, operations, and program infrastructure. It enables technical leaders, project managers, and instructors to focus on teaching and mentoring by managing the tools, processes, and logistics that support program delivery. This role does not include responsibility for curriculum or instructional design. H&H is a nationally recognized, full-service infrastructure engineering firm delivering innovative solutions that move communities forward. With more than 139 years of experience and over 600 professionals across 32 offices nationwide, we combine deep technical expertise with the agility of a privately owned firm. From planning and design through construction, we manage the full project life cycle while continually advancing our capabilities, strengthening our national presence, and investing in the people who power our growth. At H&H, youu2019ll join a firm that is building on its legacy by aligning expertise, expanding opportunity, and positioning itself for long-term, sustainable growth. Responsibilities Program Operations and Administration u2022 Manage the day-to-day operations of H&H University across all programs and learning tracks u2022 Coordinate schedules, sessions, instructors, cohorts, and program logistics u2022 Serve as the primary point of contact for participants, instructors, and managers u2022 Manage communications and calendars across offices and regions Systems, Data, and Technology Enablement u2022 Lead the implementation and ongoing management of a centralized learning and program governance platform u2022 Maintain dashboards and reporting tools to support participant and manager visibility u2022 Track participation, completion, and required versus elective training u2022 Ensure PDH tracking and documentation across jurisdictions u2022 Evaluate and recommend technology solutions to support scalability, compliance tracking, and executive reporting u2022 Partner with Human Resources and IT to improve system functionality and performance Platform and Vendor Integration u2022 Utilize ADP Learning and ADP Workforce Now to support leadership and professional development programs u2022 Track course participation and completion metrics u2022 Evaluate and integrate external learning tools as appropriate Stakeholder Communication and Enablement u2022 Collaborate with program leadership, practice leaders, project managers, and Human Resources u2022 Translate program needs into operational and system-based solutions u2022 Support managers in understanding program expectations and participant progress Continuous Improvement and Innovation u2022 Identify inefficiencies and recommend improvements to program delivery and operations u2022 Support pilot programs, new learning formats, and evolving development needs u2022 Apply a structured and forward-looking approach to scaling programs while reducing administrative burden on technical staff Reporting Structure u2022 Primary reporting line to the Chief Technical Officer for program priorities and alignment with technical strategy u2022 Secondary reporting line to Human Resources for performance management, systems, and operational alignment Requirements u2022 Five to ten years of experience in program operations, learning operations, systems administration, or related roles u2022 Experience implementing, configuring, or managing learning management systems, HRIS platforms, or similar enterprise systems u2022 Strong organizational and project management skills with the ability to manage multiple workstreams and stakeholders u2022 Strong systems thinking and technical aptitude with learning platforms, data tracking, and reporting tools u2022 Experience developing reports, dashboards, or tracking systems to monitor participation and program outcomes u2022 Experience working cross-functionally with technical leadership, Human Resources, and operations teams u2022 Experience with ADP Learning, ADP Workforce Now, or comparable platforms u2022 Strong written and verbal communication skills Preferred Qualifications u2022 Experience supporting professional development in engineering, AEC, or technical environments u2022 Experience launching or scaling internal learning or training programs u2022 Experience driving adoption of new systems, tools, or processes u2022 Familiarity with learning management systems such as ADP Learning, Cornerstone, or Workday Learning u2022 Experience working with senior technical leaders and cross-functional stakeholders u2022 Ability to manage ambiguity and build structure in evolving programs u2022 Strong problem-solving skills with an operational and systems-focused mindset Benefits Salary range u2014 $120,000-$140,000 annually. Commensurate with experience We offer a professional work environment, a competitive salary, a benefits package, and 401(k) EOE M/F/DISABILITY/VETS