Job Title

. Wolters Kluwer, Financial & Corporate Compliance division, CT corp., provides registered agent, incorporation, and legal entity compliance services for businesses. As a Fulfillment Associate , you will play a vital role in ensuring customer orders of corporate filings are accurately processed and on time. You'll contribute to streamlining order entry, administration, and workflow processes to deliver exceptional customer service. This position provides an excellent opportunity to begin a career in operations by supporting the team and learning foundational skills. In this role, you will report to the Manager, Fulfillment and work from our local office in Columbus, OH. Responsibilities: u2022 Accurately enter orders into the system. u2022 Perform order administration tasks. u2022 Coordinate with the Secretary of State office for order fulfillment. u2022 Communicate effectively with both external and internal stakeholders. u2022 Maintain operational documents and records. u2022 Complete orders in a timely manner. u2022 Ensure customer service standards are met. u2022 Respond to basic customer inquiries. u2022 Help with general administrative duties as needed. Skills: u2022 Order Entry Systems: Proficiency in using order entry software. u2022 Attention to Detail: Ability to maintain accuracy in corporate document filings. u2022 Customer Service: Basic understanding of customer service principles. u2022 Communication: Effective verbal and written communication skills. u2022 Time Management: Ability to manage time and prioritize tasks. u2022 Team Collaboration: Willingness to work collaboratively with team members. u2022 Documentation: Ability to maintain and organize operational documents. Qualifications: u2022 High School Diploma; Bachelor's degree or equivalent work experience preferred. u2022 2+ years' experience in office administration and customer service. Experience in registered agent services, preferred. u2022 Hands-on experience with Microsoft Office, CRM and databases. u2022 Good typing skills (35 wpm). u2022 Ability to work overtime as needed. u2022 Stable work history. Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes Americau2019s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes Americau2019s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. Our Interview Practices _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure weu2019re getting to know youu2014not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ Compensation: $29,700.00 - $49,650.00 USD _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ Additional Information : Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.