Job Title

POSITION: Public Safety Dispatcher II - PromotionSCHEDULE: Full-TimeLOCATION: Reno, NVSALARY:$62,608.00 - $88,088.00CLOSING:4/19/2026 11:59 PM PacificTO APPLY:Direct Link -Page -note, employers may close jobs on the website at any time.SUMMARY:The ideal person in this position will receive, evaluate, prioritize, and dispatch public safety calls for service. They will respond to emergency and non-emergency calls and operate a variety of communication equipment including radio, telephone, telephony, TDD and multiple computer systems.MINIMUM/PREFERRED REQUIREMENTS:The following minimum qualifications are required to be met at the time of application.Work Experience:Two (2) full years of public safety dispatch experience, or equivalent, with a public safety agency within the last (3) years.OROne (1) full year of public safety dispatch experience, or equivalent, with a public safety agency within the last three (3) years AND have obtained one or more of the following certifications:- Certified Emergency Dispatcher (International Academies of Emergency Dispatch EFD/EPD/EMD or equivalent)- P.O.S.T. Certified Dispatcher (NV or out of state)Bilingual Candidates are Strongly Encouraged to ApplyJOB RESPONSIBILITIES/DUTIES:- Receive, evaluate and prioritize emergency and non-emergency police, fire, medical, and rescue calls for service; determine nature, location and pertinent details of incidents and dispatching of field units to situations as necessary for multiple public safety agencies in the area. - Operate a variety of emergency dispatch and communications equipment including a Next Generation E911 (NG911) telephony system, an 800 MHz radio system, a Public Safety Computer Aided Dispatch (CAD) system and general office equipment; enter pertinent information regarding calls for service into various computer systems, according to established procedures and guidelines. - Maintain awareness of field unit activities within the computer aided dispatch (CAD) and manual card systems; communicate with field units through radios in accordance with Federal Communications Commission (FCC) regulations; maintain status and location of units. - Coordinate the receipt of both emergency and non-emergency calls and relay information and assistance with other law enforcement, fire, medical, and other emergency response agencies as required. - Evaluate the nature and severity of the calling party's situation to assist in determining call priority and necessary responding equipment. - Simultaneously respond to multiple emergencies on multiple radio channels from various public safety agencies, including law enforcement, fire, and emergency medical services. - Retrieve and enter information from local, state and federal computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles and other related information; relay information to field units. - Maintain accurate and complete logs and records of all activities and calls that are received and dispatched. - Perform a variety of functions related to public safety dispatch operations. - Perform related duties as required.BENEFITS:Please use thisHealth and Welfare Benefit Linkto learn more about the City of Reno's great employee benefit plans and wellness programs.The City o