Job Title

Position Overview The Warehouse Technician (WO) is responsible for supporting warehouse operations and any projects as assigned. The Warehouse Technician plays a crucial role in supporting warehouse operations and executing various projects as assigned. This position primarily focuses on the shipping and receiving of orders, quality control, inventory management, and other logistics-related tasks. The Warehouse Technician will report directly to the Supervisor of Warehouse Operations or the Manager of Warehouse Operations. Key Job Responsibilities Inbound/Outbound Order Processing: u2022 Utilize advanced Warehouse Management Systems (WMS) to efficiently process receiving, shipping, and labeling of products. u2022 Execute quality control processes using AI-driven defect detection systems and random inspections. u2022 Implement lean management principles to optimize inventory control and reduce waste. u2022 Utilize real-time inventory tracking systems and IoT devices for accurate stock management. Logistics and Transportation: u2022 Process shipments using automated systems for small parcel, LTL, and fleet deliveries. u2022 Operate and interact with modern warehouse equipment, including automated guided vehicles (AGVs) and automated storage systems. u2022 Maintain proficiency in operating traditional equipment such as forklifts, reach trucks, and powered pallet jacks. u2022 Utilize route optimization software and real-time tracking systems for efficient delivery management. Safety: u2022 Conduct comprehensive safety checks using digital inspection tools and IoT-enabled equipment monitoring. u2022 Participate in regular safety training programs, including updated OSHA certifications. u2022 Follow ergonomic best practices and proper lifting techniques to prevent workplace injuries. u2022 Maintain hazard communication (HazCom) compliance and emergency response preparedness. Warehouse Housekeeping: u2022 Implement 5S principles (Sort, Set in order, Shine, Standardize, Sustain) for workspace organization. u2022 Perform preventive maintenance using predictive analytics and IoT-enabled monitoring systems. u2022 Maintain cleanliness standards in accordance with modern warehouse practices. u2022 Support sustainable and eco-friendly warehouse practices. Customer Service: u2022 Conduct comprehensive safety checks using digital inspection tools and IoT-enabled equipment monitoring. u2022 Participate in regular safety training programs, including updated OSHA certifications. u2022 Follow ergonomic best practices and proper lifting techniques to prevent workplace injuries. u2022 Maintain hazard communication (HazCom) compliance and emergency response preparedness. Job Qualifications u2022 High School diploma or GED u2022 1+ years of warehouse experience with exposure to modern warehouse technologies u2022 Demonstrated proficiency in operating warehouse equipment and safety protocols u2022 Physical ability to lift 50+ lbs and perform warehouse tasks following ergonomic guidelines Technical Skills u2022 Experience with modern Warehouse Management Systems (WMS) and inventory control software u2022 Proficiency in using RF scanners, barcode systems, and RFID technology u2022 Basic understanding of automation and robotics in warehouse operations u2022 Competency in Microsoft Office and warehouse-specific software applications Preferred Qualifications u2022 Technical certification in warehouse operations or related field u2022 Experience with automated warehouse systems and IoT devices u2022 Certified Maintenance and Reliability Technician (CMRT) certification u2022 Knowledge of lean management principles and continuous improvement methodologies Soft Skills u2022 Strong problem-solving abilities and analytical thinking u2022 Excellent communication skills for cross-functional collaboration u2022 Adaptability to new technologies and processes u2022 Commitment to safety and quality standards u2022 Team-oriented mindset with strong customer service focus Competency Group Deliver World Class Service u2022 Hospitality u2022 Ownership Do The Right Thing u2022 Instills Trust u2022 Safety Conscious Drive Results u2022 Action Oriented See The Big Picture u2022 Tech Savvy Value People u2022 Communicates Effectively Work Environment Warehouse Work is performed in a modern warehouse environment and occasionally at event venues. The warehouse environment may include exposure to outdoor temperatures, dust, dirt, and other environmental factors. Team members must adhere to appearance guidelines as defined by the company, both in the warehouse and when representing the organization at venues or during travel. The work environment incorporates industry best practices to ensure safety and efficiency, including: u2022 Climate control systems in designated areas to mitigate extreme temperatures and improve worker comfort. u2022 Dust and air quality management systems, such as industrial air filtration, to reduce exposure to airborne particles. u2022 Ergonomic workstations and lifting aids to minimize physical strain and reduce the risk of musculoskeletal injuries. The working conditions may vary between moderately quiet to noisy volumes, depending on the tasks being performed and the equipment in use. Team members will frequently interact with high-end audio-visual equipment, electrical components, and automated systems, requiring adherence to strict safety protocols. Work schedules may include irregular hours, on-call status, and shifts during days, evenings, weekends, and holidays to meet operational demands. Team members are expected to follow safety guidelines and participate in regular training programs to maintain a safe and productive work environment. Office Work is performed primarily in an office environment with occasional travel to event venues or warehouses. The office environment is typically climate-controlled and free from significant physical hazards. Team members must adhere to appearance guidelines as defined by the company when working in the office or representing the organization externally. Working times may include irregular hours, on-call status, and shifts during days, evenings, weekends, and holidays to support operational needs. Team members are expected to collaborate with warehouse staff and other departments using modern communication tools and collaborative platforms. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Hourly Pay Range: $17.06 - $22.18 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.