Our client, a leading organization in the industry sector, is seeking a Customer Satisfaction Advocate to join their team. As a Customer Satisfaction Advocate, you will be part of the Customer Service Department supporting the Customer Support Team. The ideal candidate will have excellent communication skills, a proactive attitude, and a passion for helping others, which will align successfully in the organization. Job Title: Customer Satisfaction Advocate Location: Columbus, OH Pay Range: $19 Shift: What's the Job? + Provide exceptional customer service across multiple channels including email, social media, telephone, and walk-in interactions. + Assist customers by answering questions, resolving issues, and providing product and order information. + Support customers in making informed purchasing decisions and address technical concerns effectively. + Maintain a positive relationship with customers to foster loyalty and satisfaction. + Document customer interactions accurately and follow up as needed to ensure resolution. What's Needed? + No prior experience required; open to candidates eager to learn and grow. + Strong communication and interpersonal skills. + Ability to work well in a team environment. + Customer-focused mindset with problem-solving abilities. + Basic technical aptitude to support product-related inquiries. What's in it for me? + Opportunity to develop valuable customer service skills. + Work in a supportive and inclusive environment. + Gain experience in a dynamic industry sector. + Be part of a reputable organization committed to employee growth. + Competitive pay rate with potential for future advancement. Upon completion of waiting period associates are eligible for: + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. _ManpowerGroupu00ae (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands u2013_ _Manpower, Experis, Talent Solutions, and Jefferson Wells_ _u2013_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Job Title
Customer Satisfaction Advocate