Description At INTRUST Bank, People Come First. Guided by strong character qualitiesu2014such as respect, compassion, humility, positivity, and initiativeu2014we work to support one another, serve our customers, and strengthen our communities. Here, your career matters. Youu2019ll find an environment where youu2019re encouraged to grow, empowered to lead at any level, and supported as you build a meaningful career with a trusted organization. Job Summary: Accurately process daily incoming/outgoing mail for all departments of INTRUST Bank. Prepare bank mailings for various departments of the bank by using mail software and hardware. Monitor equipment and mailings for accuracy and resolves any discrepancies. Scan and audit documents; monitor and resolve requests daily. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUSTu2019s character qualities. Essential Functions: u2022 All expectations described in the job descriptionu2019s essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation. u2022 Pick up and deliver mail daily from the post office including the opening of approximately 200 lockboxes. u2022 Sort, process, and deliver interdepartmental and external mail, parcels, and other materials. Research incomplete address information. u2022 Print daily letters, notices, and special print jobs and manage deadlines. Monitor and resolve document requests daily. u2022 Operate mailroom production equipment (printers, inserters, postage meter, mail sorter). Performs basic maintenance as needed. u2022 Handle returned mail following set maintenance procedures. u2022 Track USPS, FedEx and UPS overnight deliveries using barcode scanner and mail tracking software. u2022 Receive and organize and store incoming branch work. u2022 Manage document storage by following retention guidelines. u2022 Prepare outgoing branch delivery items using shipping software and Brinks mail bags. u2022 Reconcile vendor invoices. u2022 Maintain a safe and clean working environment. u2022 Assist co-workers/other departments when available. Education and Experience: High school diploma or equivalent. 1+ year related experience preferred. Required Skills and Knowledge: Accurately produce high volume of work in a fast-paced environment. Must multi-task while providing quality service to internal/external customers. Grasps new concepts and processes quickly and effectively. Strong attention to detail and ability to meet tight deadlines. Advanced knowledge of Microsoft applications, i.e., Word, Excel, Outlook, Access, etc. Required Licenses and/or Certifications: Must have a valid driveru2019s license. Physical Demands: Extended period(s) of time viewing personal computer, sitting, standing, and walking. Occasional lifting up to 50 lbs. Must be able to hear and speak clearly over the phone. Must be able to use hands to key information and handle objects. The physical demands necessary for this role should be performed with or without a reasonable accommodation. Working Conditions: Normal office conditions. This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor. INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individualu2019s protected category constitutes a bona fide occupational qualification. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.
Job Title
Mail Center Specialist