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When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.As part of our commitment to complying with national labor laws and applicable legislations in the Kingdom of Saudi Arabia, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulationsKey job responsibilitiesPromote a culture of safety and wellbeingAnalyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shiftsSupport and lead a team and handle administrative work alongside building and supporting a strong team cultureAnalyse performance and suggest process improvements to optimise work and improve customer serviceCollaborate with other managers to standardise shift processesA day in the lifeYou’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.About the teamAmazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Amazon Manager, to join a team that redefines fast delivery, helps us build and run this new service for our customers, & oversee 3P Store Operations.Key job responsibilitiesPreferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.Experience of communicating with a wide range of stakeholders, including your peers and leadershipExperience in a logistical working environmentExperience working with the MS Office suite (Word, Excel, Outlook) in a professional environmentOur inclusive culture empowers Amazonians to deliver the best results for our customers.