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Job Title


Senior Client Advisor - New York City Flagship


Company : Retail For The People


Location : New York City, NY


Created : 2026-04-17


Job Type : Full Time


Job Description

SENIOR CLIENT ADVISORNEW YORK CITY | Join a luxury women’s fashion house with a devoted global following, celebrated for its sophisticated, contemporary collections and conversation-worthy design. As the brand steps into the sunny Floridian retail landscape, we are seeking best-in-class Senior Client Advisors to help bring our New York City flagship to life for a long-term pop-up.This is a rare opportunity to help shape a brand’s presence in one of the most influential luxury retail destinations in the country—serving a discerning, style-savvy, and relationship-driven clientele.Our ideal candidates are polished, charismatic, and deeply client-focused—natural hosts who combine impeccable style instincts with intuition, warmth, and a passion for elevated retail experiences.This isn’t just a sales role. It’s a ground-floor opportunity to build lasting client relationships, deliver exceptional service, and become a trusted style partner to a sophisticated, global customer.The RoleAs a Senior Client Advisor, you will be one of the key faces of the New York City flagship—responsible for delivering a highly personalized, high-touch client experience while driving strong individual and store sales performance. You will bring the brand to life through thoughtful styling, intentional service, and a deep understanding of product, fit, and client needs.This role is ideal for a confident, entrepreneurial luxury retail professional who thrives in relationship-driven environments and takes pride in building a loyal client book.Profile of the Ideal CandidateA passionate luxury retail professional with a strong appreciation for fashion, styling, and world-class serviceNaturally warm, engaging, and poised, with the ability to build genuine rapport and long-term client relationshipsCommercially minded and results-driven, with a consistent record of meeting or exceeding individual sales goalsDetail-oriented and highly organized, with a strong eye for maintaining an elevated, visually cohesive selling environmentEnergized by fast-paced, high-touch retail and comfortable taking ownership on the sales floorKey Requirements1-2+ years of luxury or premium retail experience, preferably in women’s ready-to-wear or multi-brand boutiques (required)Proven ability to drive sales through clienteling, styling, and personalized serviceStrong understanding of client experience standards and foundational retail operations (POS, inventory, cash handling)Familiarity with Shopify POS, RFID systems, and Microsoft Office is a plus; comfort learning new systems is essentialFlexibility to work weekends, evenings, and key trading periods/holidaysA highly motivated seller who actively builds and maintains a client book through relationship-building with walk-ins and private appointments, treating personal sales performance as a core driver of both individual and store successWhat You’ll OwnClient Experience & ClientelingDeliver a refined, intentional, and elevated experience for every client, from first greeting through checkoutAct as a trusted advisor—listening carefully, offering thoughtful guidance, and curating looks aligned with each client’s lifestyle and wardrobeBuild loyalty and repeat business through follow-up, outreach, and personalized clientelingSales PerformanceConsistently achieve and exceed individual sales, conversion, UPT, and AUR targetsProactively identify selling opportunities, including cross-selling and up-sellingContribute meaningfully to daily, weekly, and monthly store sales goalsVisual Merchandising & Brand PresentationMaintain exceptional standards of product presentation, sizing, and replenishment on the sales floorEnsure the store environment reflects the brand’s refined aesthetic at all timesShare client insights and selling feedback to support merchandising and buying decisionsOperations & Team SupportSupport daily operations including stock receiving, transfers, inventory counts, and fitting room flowAdhere to all policies and procedures related to loss prevention, cash handling, and transaction accuracyCollaborate closely with store leadership and teammates to create a cohesive, high-performing environmentThis role includes keyholder responsibilities, such as opening and closing procedures and floor leadership, as neededSuccess MetricsAchievement of individual sales, conversion, UPT, and AUR goalsHigh levels of client satisfaction, loyalty, and repeat visitsStrong contribution to overall store performanceConsistent adherence to brand standards across service, presentation, and operationsWhy You’ll Love Working HereSenior Client Advisors enjoy elevated benefits designed to support success and creativity, including:Competitive hourly compensation plus performance-based commissionGenerous monthly wardrobe allowanceEmployee discountReady to Join Us?We’d love to meet you. Please submit your resume for consideration. Applications are reviewed on a rolling basis; only shortlisted candidates will be contacted due to anticipated volume.This brand believes the strongest teams are diverse teams. Applicants from all backgrounds are encouraged to apply—especially those who share a passion for intentional fashion, elevated retail, and exceptional client experience.Start Date: March 2026