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Description Job Description:Title: AccountExecutive- Commercial LinesWork Mode:Remote with Occasional Travel/ Southeastern US only | Location/Supporting: Longwood, FL| Book Focus:Construction, HospitalityPlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: /locationsAbout the Role: Responsible for the strategic coordination and execution of client marketing, servicing, risk management, and/or sales activities. Manage abook of business, increase account retention, and resolve complex customer service problems. Activelyseekto grow IOA business byidentifyingand acting onsales opportunities, andserve as a resource to the account team and Producers.Key Responsibilities:Team Leadership: Direct daily activities and workflow of the account team.Technical Competence:Maintainhigh technical competence and industryexpertise.Discretion and Judgment: Ensure beneficial outcomes using discretion and judgment.Client Relationship Management: Manage client relationships, conduct meetings, and close munication: Act as a communicationconduitbetween Producers and the account team.Customer Service and Account Management: Manage account activities, policy administration, billing, claims, and more.Policy Management: Manage policy expirations and renewals.New Business and Renewal Process: Conduct research, gather information, prepare submissions, and bind coverage.Accounts Receivable: Monitor reports and collect outstanding balances.System Maintenance:Maintaindata accuracy in agency management systems.Activity Monitoring: Ensuretimelycompletion of activities.Service Excellence: Deliver excellent service,anticipateneeds, and respond quickly to requests.Policy Compliance: Stay updated on company policies and procedures.Continuous Improvement: Seekand adoptbestpractices to improve individual and team performance.Champion IOA Values: Demonstrateintegrity and leadership.Ideal CandidateQualifications:5+ years ofindustryexperience, or7yearsof sales, marketing, or relationship management experienceThorough knowledge of insurance brokerage and client needsExperiencetoservice and support large, complex accountsRequired active licensing; professional designation (CIC or equivalent) preferredStrong analytical, problem-solving, and decision-making skillsExceptional customer service,communication,multitasking, and organizational skillsProficiencyin MS Office (Outlook, Word, Excel)High School Diploma (or equivalent)What We Offer:Competitive salaries and bonus potentialCompany-paid health insurancePaid holidays, vacations, and sick time401K with employer matchProfessional growth and career progression opportunitiesRespectful culture and work/family life balanceCommunity service commitmentSupportive teammates and a rewarding work environmentWhat to Expect(Application Process):30-Minute Phone Screen, Online Assessments, and Interview(s)Salary RangeThe expected pay range for this position is 95-115K annually, depending on experience, relevant skills, and geographic surance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.