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Job Title


Collections Analyst


Company : Roessel Joy


Location : Canton, MA


Created : 2026-04-17


Job Type : Full Time


Job Description

Position Overview:We are seeking a motivated and results-driven Collections Analyst to join our team. This role is ideal for someone who thrives in a high-volume environment and is comfortable with consistent outreach. The Collections Analyst will manage a portfolio of clients, ensure timely payment of outstanding balances, and support ongoing business growth driven by new acquisitions.Key Responsibilities:Manage a portfolio of accounts and ensure timely collection of outstanding invoicesPerform high-volume outreach, including approximately 75 calls per day, along with follow-up emailsProactively check in with clients to request payment remittance and resolve past-due balancesAnalyze aging reports and identify delinquent or high-risk accountsInvestigate and resolve billing discrepancies in collaboration with internal teamsMaintain accurate documentation of collection activity and client communicationsSupport integration of newly acquired client accounts and maintain consistent follow-upRequirementsQualifications:2+ years of collections experience requiredProven experience in high-volume collections environmentsBachelor’s degree preferred (Finance, Accounting, Business, or related field)Strong communication and negotiation skillsAbility to manage a high call volume and prioritize tasks effectivelyDetail-oriented with strong organizational skills