Job Title

Partner Program Manager, Solution Providers - Cary, NC Headquarters?We’rea leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. Ifyou’relooking for a dynamic, fulfilling career with flexibility anda world-class employee experience,you’llfind it here.We’rerecognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes,Newsweekand more.About the job The Channel Strategy, Programs & Readiness team is looking for a Partner Program Manager, Solution Providers to?re-launch, and grow a world-class, AI-forward solution provider?partner?program—driving partner engagement, building a vibrant partner community, and enabling joint go-to-market success. In this role,?you’ll?transform how partners connect, collaborate, and create measurable business impact, all in alignment with our global channel strategy and ambitious partner ecosystem goals.?Our team is the engine behind how our channel ecosystem scales—connecting strategy to execution through world-class programs and readiness. We work at the intersection of channel strategy, partner programs, andpartner readinessto accelerate partner performance, drive consistent customer outcomes, and create a seamless journey from technical pre-sales through post-sales delivery and long-term success.?This roleleads the design, execution, and continuous improvement of the solution provider partner program, withthepartner experienceand customer outcomes at the core. This role ensures every process, resource, and interaction is?optimized?for ease, value, and satisfaction, enabling partners to deliver exceptional results for end customers.?Represents?the organization in partner?communities and?drives partner-sourced revenue?and strategic business outcomes through high-value engagement and joint go-to-market initiatives.?As Partner Program Manager, Solution Providers,you will:Program Strategy & Partner Experience?Own the ongoing development and modernization of the solution provider program, ensuring all elements (tiers, specializations, incentives, requirements) are designed with a customer-first and partner-centric mindset. Gather and analyze partner and customer feedback to identify friction points and champion enhancements that improve the end-to-end partner and customer experience. Collaborate with channel marketing to co-create campaigns, communications, and resources that drive engagement, enable solution providers to?identify?and close joint customer opportunities,?and reinforce a customer-first culture across the partner lifecycle.?Partner Experience & Technology Advisory?Serve as business lead for partner-facing technology initiatives,?advising on?portals, dashboards, and workflows that?simplify processes and support an AI-forward ecosystem. Test and?validate?new systems and provide feedback to ensure measurable improvements in partner and customer experience. Gather ongoing feedback from partners and stakeholders to drive practical, data-informed improvements in technology, workflows, and program measurement.?Partner Community Management?Design, launch, and manage a solution provider partner community that?facilitates?collaboration, knowledge sharing, and best-practice adoption across partners. Drive active engagement and participation, using campaigns, events, and digital platforms to strengthen partner relationships and improve program adoption. Monitor community health and KPIs (engagement, satisfaction, participation, contribution to partner-sourced opportunities) and implement continuous improvements to maximize business impact. Collaborate with channel marketing, enablement, and program teams to ensure the community supports joint GTM initiatives, partner readiness, and customer successoutcome Embrace curiosity, passion,authenticityand accountability. These are our values and influence everything we do.Required qualifications?Minimum 5 years of experience?in partner program management, channel strategy, or?channel?business development in technology/SaaS environments. Bachelors?degree preferably in Business, Marketing, Computer Science, or?other?related?field..] Deep understanding of solution provider / reseller business models. Proven experiencein strategic program design with?a customer-first, partner-centric orientation. Proven ability to lead partner programs and communities, driving engagement, adoption, and measurable partner-sourced business outcomes. Strong cross-functional collaboration with marketing, enablement, business systems, and sales teams to execute joint initiatives. Proven Experience in data-driven decision-making with?ability?to define, monitor, and act on KPIs to improve partner satisfaction, adoption, and revenue contribution. Ability to translate partner and customer feedback into actionable program improvements that enhance experience and drive business results. Strong executive-level communication skills, with the ability to synthesize complex information into clear, concise insights and recommendations that inform decision-making and drive alignment. An equivalent combination of related education,?training?and experience may be considered in place of the above qualifications.?Additionalcompetencies,knowledgeand skillsBusiness Acumen: Using one’s knowledge or economic, financial, market, and industry trends to understand and improve individual, work group, and/or organizational results; using one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and/or tactics. Communication: Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and?retain?the message; listening actively to others. Coaching the Sales Team: Diagnosing areas for improving salespersons’ techniques; providingtimelyfeedback, instruction and guidance to strength specific knowledge/skill areas andoptimizesalessuccesses. Experience designing or scaling a?digital partner community platform?(e.g., community engagement tools, portals, collaboration platforms) with measurable adoption metrics. Familiarity with?PRM, CRM, and partner analytics platforms?(e.g., Salesforce,?Impartner,?Allbound, Microsoft Dynamics, etc.). Experience leading or contributing to?AI-enabled partner ecosystem initiatives?(e.g., AI-powered insights, automation, digital experience enhancements). Experience developing or managing?tiered incentive programs, specializations, or performance-based partner frameworks.?World-class benefits Highlights include...?Comprehensive medical, prescription, dental and vision plans. Medical plan options include: PPO with low annual deductible and copays. HDHP combined with a health savings account with a contribution from SAS (no access toon-site health care center). Onsite Health Care Center (HQ)that’sfree to employees and family members enrolled in the PPO plan.There’sa pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for noadditionalcharge! An industry-leading 401k plan. Tuition Assistance Program and programs and resources to support your development Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. Volunteer Time Off, parentalleaveand unlimited paid sick days. Generous childcare benefits for all full-time employees.?You are welcome here.At SAS,it’snot about fitting into our culture -it’sabout adding to it. We believe our people makethedifference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.?Additional Information?To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard toanycharacteristicprotected by law.Read more:Know Your Rights.Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. Tocomply withthese regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.?SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please ’sstay in touch!Join our Talent Communityto stay up to date on company news, jobupdatesand more.#SAS