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Job Title


DIRECTOR OF SALES&RETENTION


Company : Compass Group, North America


Location : New York City, NY


Created : 2026-04-17


Job Type : Full Time


Job Description

CulinArt Sector Position Title: [[title]] u200b Salary: $115000 - $130000 /yr Other Forms of Compensation: 15% annual bonus CulinArt Group operates over 250 onsite corporate, higher education, private school, healthcare and destination recreation/leisure dining facilities in 18 states, including cafu00e9s, coffee bars, concessions, executive dining, catering and conference dining, social catering/special events, office coffee service and vending. CulinArtu2019s extremely diverse client portfolio affords great opportunities for career advancement within the company, across multiple industry segments and geographic regions. _This position is eligible for an Employee Referral Bonus If you know someone that is qualified for this role, please use the u2018job searchu2019 in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on u2018referral tracking.u2019 For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email ._ Job Summary As a key driver of CulinArt Groupu2019s organic growth strategy, the Director of Sales & Retention plays a critical leadership role in strengthening client relationships, protecting and furthering existing business, and securing new opportunities across all CulinArt vertical markets. These include, but are not limited to, Higher Education, Independent Schools, Corporate Dining, Recreation & Leisure, and Community Living. This role is responsible for year-round client retention, proactive client engagement, and leadership of rebid and RFP efforts during proposal periods. Additionally, the Director of Sales & Retention will support new business development where and when CulinArt self-represents, serving as a strategic sales leader and trusted advisor to both clients and internal stakeholders. Key Responsibilities Client Retention & Relationship Strategy u00b7 Lead enterprise-wide retention efforts by working closely with clients and operating teams to objectively assess current operations and identify opportunities for improvement, innovation, and renewal. u00b7 Serve as a senior-level ambassador to key accounts, proactively strengthening relationships and reinforcing CulinArtu2019s strategic value throughout the yearu2014not just at rebid. u00b7 Identify and align internal resources to bring continuous innovation, program enhancements, and service differentiation to existing clients. Sales, Rebids & Proposal Leadership u00b7 Own and lead rebid and renewal strategies across all vertical markets, including facilitation of cross-functional strategy sessions. u00b7 Partner with creative, marketing, culinary, and subject matter experts to develop compelling, customized proposals and/or vision plans that meet RFP or other requirements and resonate with client priorities. u00b7 Provide both visionary direction and tactical execution for complex proposal responses. New Business Development u00b7 Support new business opportunities where CulinArt self-represents, including prospect engagement, sales strategy development, and proposal presentation. u00b7 Execute the CulinArt/Compass sales process with discipline, consistency, and a focus on long-term relationship value. Internal Leadership & Communication u00b7 Communicate effectively and influence across the organizationu2014vertically and horizontallyu2014to align strategy, messaging, and execution. u00b7 Act as a connector between sales, marketing, operations, and leadership to ensure seamless delivery of client-focused solutions. u00b7 Represent CulinArt at industry and select non-industry events, conferences, and client forums across the country. Qualifications u00b7 Bacheloru2019s degree or equivalent professional experience required. u00b7 Minimum 5+ years of experience in sales, retention, rebids, or senior-level account management, preferably within food service, hospitality, facilities, or a related service-driven industry. u00b7 Demonstrated track record of successfully retaining major accounts and/or winning complex new business. u00b7 Proven experience leading high-impact proposals and responding to complex RFPs. u00b7 Strong working knowledge of CRM systems and proposal development tools. u00b7 Exceptional communication, presentation, and executive-level relationship management skills. u00b7 Highly organized, self-directed, and able to manage multiple priorities in a fast-paced, deadline-driven environment. u00b7 Willingness and ability to travel extensively (minimum 50% nationwide travel). u00b7 Collaborative, high-energy team player who thrives in a performance-driven, relationship-focused culture. Apply to CulinArt today _CulinArt is a member of Compass Group USA_ Click here to Learn More about the Compass Story ( Associates at CulinArt are offered many fantastic benefits. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) + Paid Parental Leave + Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( or copy/paste the link below for paid time off benefits information. Certain positions may require Florida Level 2 background screening. Details: Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angelesu2019 Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Req ID: 1526069 CulinArt Sector Johanna P Heidler [[req_classification]]