Job Title

Job Description We are seeking an experienced Technical Writer / Content Developer to join our AI SDLC Transformation Program, a major enterprise initiative enabling approximately 8,500 developers to adopt AIu2011assisted development workflows at scale. This role owns the documentation, training curricula, prompt libraries, and developer knowledge assets that power AIu2011enabled software development across the organization. You will act as the architect of our AI learning ecosystemu2014creating workflow playbooks, justu2011inu2011time resources, and enablement content that accelerates adoption, improves developer productivity, and reduces support burden. This is not a traditional API documentation role. You will shape how developers learn, adopt, and trust AIu2011assisted tooling across the full software development lifecycle. Key Responsibilities Training Curriculum Development (Primary Focus) Design and deliver comprehensive AIu2011enabled SDLC training curricula (foundational through advanced) Create instructional content, labs, and assessment materials Build justu2011inu2011time learning resources and quicku2011reference guides Partner closely with the Developer Advocate to support training delivery and incorporate feedback SDLC Workflow Documentation Author and maintain playbooks covering AIu2011assisted coding, testing, debugging, documentation, code review, and security reviews Document workflows, edge cases, decision points, and best practices Develop FAQs and troubleshooting guides based on realu2011world developer issues Own documentation version control, reviews, and lifecycle management Prompt Library & Knowledge Management Curate and maintain an enterprise prompt library Document prompt engineering best practices and patterns Create reusable prompt templates for common development scenarios Establish prompt governance, standards, and quality guidelines Developer Portal & Selfu2011Service Content Own overall developer knowledge portal content strategy and execution Build searchable selfu2011service knowledge that reduces support dependency Produce or coordinate short video tutorials and recordings Ensure content freshness, usability, and accuracy across all channels 4 days/week onsite in Greenwood Village, CO 80111 $35-$40/hour 6 month contract with extensions likely and FTE conversion possible We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements - 3+ years of technical writing experience in software development environments - Proven experience documenting APIs, SDKs, developer guides, and training materials - Experience managing large documentation sets across multiple products or workflows - Background working in Agile / DevOps environments with rapid iteration - Strong understanding of the software development lifecycle and DevOps practices - Proficiency in at least one programming language (able to read, reason about, and document code) - Experience with docsu2011asu2011code workflows (Markdown, Git, static site generators) - Familiarity with documentation platforms (Confluence, GitHub Wikis, ReadTheDocs, or similar) - Working knowledge of AI/ML concepts and AIu2011assisted development tools (preferred) Experience with AI coding tools (GitHub Copilot, Amazon CodeWhisperer, Cursor, etc.) Background in instructional design or adult learning principles Familiarity with enterprise knowledge management systems Experience with prompt engineering concepts and practices Prior work on largeu2011scale internal enablement or transformation programs Certifications in technical communication (STC, CPTC) or instructional design Experience in telecom, financial services, or other regulated industries