Job Title

Joe V's OverviewJoe V’s Smart Shop is a Division of H-E-B, the largest independent food retailer in Texas. Joe V’s operates 9 stores throughout the Greater Houston area, and our annual sales generate over 320 million dollars. Joe V’s, the small store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Joe V’s proudly stands by our mission to deliver the lowest grocery prices in the world for the smartest shoppers, so they can enjoy life’s pleasures. Job DescriptionJob Summary: As a Smart Shop Exempt Department Manager, you will oversee department operations which could include perishable departments, center store, Inventory Flow, Receiving, and Shelf Edge, with a specific emphasis in your area of expertise. (I.e. produce, market, front end.)Key Responsibilities & Essential Functions:• Management:Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related mattersManages people, staffing, and training for area of focusReview and analyze financial and performance reports, identifies and follows up on opportunities / issuesManages Operational Review Team (ORT) related audits and findingsConducts detailed store and/or department walksMaintains work instructions for area of focusMonitors and reports on inventory estimates and Direct Store Delivery (DSD) accountingUtilizes ownership mentality in your department and total store.Create weekly schedules to meet the needs of the businessOperate in a cross functional environmentEnsure proper order and inventory levels within your departmentOrders product and performs quality controlParticipates in the store leadership team to ensure coordination, integration and alignment of total store plansSupports Leadership and Department teams with a total store mindset• Sales / Strategy:Manages operations in area of focus; monitors craftsmanship, shrink, safety, and quality assuranceCreates actionable plans and follows up on "What Ifs"Serves as the Brand Promise Champion• Customer Service:Focuses on Partner / customer relationships, collaboration, communication, and educationModels / cultivates superior customer service across store departmentsIdentifies and develops future talentModels / promotes active engagement with the Community• Area of Focus / DepartmentInventory FlowManages and responsible for center store inventory workflow, including receiving and shelf edgeAssists in weekly execution of center store merchandiser plannerOrganizes and plans using the daily forecast in relation to inventory work flowLeads the inventory flow team to maximize productivity and efficiencies• Front EndManages and responsible for overall front end operationsEnsure customer service with efficient throughputEnsure all front end operating procedures are followedManages a large team efficiently• MarketManages and responsible for overall meat market operationsEnsure food safety compliance and Partner safety requirements are followedHas a strong knowledge of meat cutting equipment, specialty meat items, and meat cooking techniques• Produce / BakeryManages and responsible for overall produce and bakery operationsPlans and executes production plans and merchandising programs to drive sales in produce and bakeryEnsures food safety compliance and Partner safety requirements are followed• Floor (total store)Ensures a proper store close, evening replenishment, and appropriate store conditions are maintainedAccountable for proper level, organization and purchasing of all supplies for Total StoreAccountable for all safety programs and regulations.Accountable for sanitation and pest control programsManages and responsible for Store Recovery TeamQualifications & Key Requirements:Work Experience: Operational / Retail Management experience - Leadership experience in a complex environment with multiple direct reports - Thorough understanding of retail accounting - Experience in ordering - inventory maintenance - and shrink control - Knowledge/Skills/Abilities:Leadership skills (people leadership, ownership mentality, know the business, strategic planner, adaptable) - Interpersonal skills - Must be able to work a flexible schedule, including night shifts - Education: Completion of H-E-B's or JVSS's Management Training Program - Licenses/Certifications: Successful completion of JVSS - H-E-B School of Retail Management SORM - Physical Demands & Working Conditions:Physical requirements include lifting moderate to heavy loads, bending, pushing / pulling, kneeling, squatting, and standing and walking for long periods of timeThe work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the Partner is frequently exposed to moving mechanical parts and equipment in wet, humid, dry, cold and hot conditions.The noise level in the work environment is usually moderate. This is a fast-paced work environment that includes handling multiple tasks. The work environment will include shifting priorities and assignments in various areas of the store throughout a shift. The environment also includes working with Customers and being attentive to their needsLast revised: 02/01/2018