Job Title:Coordinator,Shopper Engagement (Kiehl’s US)Division: L’OREAL Luxe Reports to:VP Shopper EngagementLocation:NY Hudson YardsWho We Are:For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty.Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, Giorgio Armani, and Valentino.What You Will Learn:The Shopper Engagement Coordinator plays a critical role in driving brick-and-mortar performance for Kiehl’s Since 1851. Reporting to the Vice Presidentof ShopperEngagement,thisrole serves as the operational backbone for Field Sales, Kiehl’s Stores, and Education & Events, ensuring flawless execution across retailoperations,wholesalefield,events, and education initiatives.You will own key operational workflows, manage cross-functional coordination, and keep teams equipped, informed, and set up for success—so they can focus on delivering best-in-class shopper experiences.Field SalesOperational Support:Act asa central pointof operational support for Field Sales, Kiehl’s Stores, and Shopper Experience leadershipOwn purchase order creation in My Market for all Shopper Engagement initiativesCreate, manage, and track rent payments, partnering closely with landlords,realestate, andfinanceManage shop orders and gratis budgets across Education, Stores, and WholesaleCoordinate and process retailer event intake forms in collaboration with cross-functional partnersAllocate and distribute seasonal field tools, including GWPs and in-store collateralOrder and manage retail and field supplies for Kiehl’s Stores and Wholesale teams (bags, lab coats, andadditionalmaterials)Support consistent andtimelyfield communications tied to key business initiativesEvents and Educational SupportPartner with the Head of Education to support National Sales Meeting (NSM) planning and executionManageLogibookforecasting and planning for new launches, including collateral and toolsOwn andmaintaintheeventingcalendar, ensuring visibility and alignment across teamsCoordinate Welcome Boxes for new Skin ProsManage ordering and distribution of holiday gifts and recognitionmomentsWhatWe Are Looking For:Minimum2years sales experience,retailcosmetics/fragrances experiencepreferredProficient inMicrosoft Suiteof tools (Excel, Power Bi, One Note, Teams)Proactive organizer whois goal-drivenanddemonstrateslearning agilityMust be creative incommunication to field teamand motivation of daily/weekly objectivesStrong interpersonal, organizational, and communication skillsEnthusiastic, friendly, positive energyExceptional customer service skillsAs an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to companyperkssuch as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and otherperkssuch as Monthly Mobile Allowance, discounted gym memberships, and ERGs.Additional Benefits Information As Follows:Salary Range: $61,600.00 - $84,700.00 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level) Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan) Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!) Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance) Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!) Employee Resource Groups (Think Tanks and Innovation Squads) Access to Mental Health & Wellness ProgramsDon’tmeet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experiencedoesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting . If you need assistance to accommodate a disability, you may request an accommodation at any time.
Job Title
Coordinator, Shopper Engagement Kiehl\'s US