Job Title

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, through face-to-face interaction. The CAR Sr will gain knowledge through local training and hands-on experience to provide rental back-up, service customers and deliver administrative support in our airport location.Opening available at the following branch location: DFW Airport at 2424 E 38th St, Irving, TX 75261This is a full time position with a starting rate of pay $17.50/hour based on a 40 hour work week.We offer a robust Benefits Package including, but not limited to:Paid time offEmployee discountsRetirement savings planExtended Health Benefits (Medical, Prescription Drug, Dental and Vision)Life InsuranceTraining and developmentNo Airport Clearance RequiredAvailable Schedules:Thursday - Monday 2:00pm-11:00pmWednesday - Saturday 12:00pm-11:00pmEnterprise Mobilityis a leading provider of mobility solutions, owning andoperatingtheEnterprise Rent-A-Car,National Car RentalandAlamo Rent A Carbrands through its integrated global network ofindependent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental,carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.We are hiring now for immediate openings. Responsibilities include:Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers and other business partnersProvide a high level of customer service by assisting customers and assessing their rental needs in personMeet and greet customers in a friendly and timely mannerProvide directions and general assistanceAssist to assess condition of rental upon returnProcess returns, check-ins and exit kiosk transactionsUnderstand and communicate rental terms and conditions, vehicle features and other servicesMay sell optional protection products, upgrades, fuel options and other additional equipmentNotify Management of any known vehicle problems and any required vehicle maintenancePerform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billingPerform miscellaneous and backup duties job-related duties as assignedMaintain a regular and reliable level of attendance and punctualityEqual Opportunity Employer/Disability/VeteransMust be at least 18 years of ageMust have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related conviction on driving record in the past 5 yearsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Apart from religious observation, must be available to work one of the following schedules including weekends, nights and holidays: Thursday-Monday 2:00pm-11:00pm or Wednesday-Saturday 12:00pm-11:00pm