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Job Title: Certified Medical Assistant Job Description This role provides comprehensive clerical and coordination support to the care management department, ensuring timely and safe delivery of healthcare services. The Certified Medical Assistant supports inpatient case managers and departmental leadership by preparing patient census reports, processing authorizations, scheduling follow-up care, and maintaining accurate documentation in alignment with departmental standards and regulatory requirements. Responsibilities + Provide clerical support to the Care Management Director and departmental leadership as needed. + Prepare daily morning and afternoon patient census reports to support care management workflows. + Enter authorization requests related to hospital discharges, including specialist follow-ups, Primary Care Provider follow-ups, Durable Medical Equipment, Home Health services, and In-Home Physical Therapy as directed by inpatient case managers or leadership. + Schedule follow-up appointments and accurately document appointment details in the Electronic Health Record system or other assigned systems. + Copy, distribute, and maintain correspondence and documentation in accordance with departmental standards. + Assist with coordinating ancillary services to facilitate timely and safe healthcare delivery. + Provide clerical support for departmental administrative projects as assigned. + Provide eligibility verification backup support to the Audit Health Plan Support Coordinator. + Process orders and input authorizations for case management intravenous support services with contracted vendors. + Maintain accountability for assigned workload and ensure all tasks are completed within required timeframes. + Communicate effectively with healthcare staff, providers, vendors, and members to assist with coordination of services. + Maintain confidentiality of patient and departmental information in accordance with company policy and HIPAA requirements. Essential Skills + Certified Medical Assistant (CMA) certification through CCBMA or NCCT. + Graduate of an accredited medical assistant program. + High school diploma or equivalent. + At least 1 year of healthcare experience. + Ability to utilize computers and software applications with basic to intermediate proficiency, including Microsoft Office (Excel, Outlook, PowerPoint, Word). + Knowledge of or experience with case management processes. + Ability to work accurately and efficiently with patient census data and authorizations. + Strong organizational skills to manage workload and meet required timeframes. + Ability to maintain strict confidentiality and comply with HIPAA requirements. Additional Skills & Qualifications + CPR and first aid certification obtained within 60 days of hire. + Experience in an acute care environment is beneficial. + Experience or exposure as a Certified Medical Assistant in clinical or care management settings. + Ability to communicate clearly and professionally with healthcare staff, providers, vendors, and members. + Attention to detail when processing authorizations, documentation, and eligibility verification. + Comfort working with Electronic Health Record systems and other healthcare-related software. + Ability to support audit and health plan coordination activities as needed. Work Environment This is a fully onsite position in an office-based care management environment. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The assignment is expected to last a minimum of 12 weeks to cover a leave of absence in the department. You will work closely with inpatient case managers, departmental leadership, and contracted vendors, using computers, Electronic Health Record systems, and Microsoft Office applications throughout the day. The dress code for this role is scrubs. Job Type & Location This is a Contract position based out of Victorville, CA. Pay and Benefits The pay range for this position is $21.81 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Victorville,CA. Application Deadline This position is anticipated to close on May 1, 2026. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people Actalent is an equal opportunity employer. About Actalent Actalent is a global leader in engineering and sciences services. For more than 40 years, weu2019ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APACu2014with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day. Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at .